This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Deer Creek Village Apartments
- Apartments
- Phoenix, AZ
About this business
Enjoy Phoenix living at Deer Creek Village. Let the professional leasing staff show you everything this community has in store. Discover great amenities and features. So get a head start on your move. Contact or stop by the Deer Creek Village leasing office to see available floor plans.
Location details
20244 N 31st Ave, Ofc, Phoenix, AZ, 85027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Look elsewhere My move in date the apartment had not been cleaned, yet I was told that the unit had been professionally cleaned and the property manager completed the walk through personally. I signed the lease and picked up the keys. I entered the unit and the first thing I notice is the unit is dirty and had not been professionally cleaned. Starting with the front doors. The ceiling fan is dirty, the cabinets were full of old food crumbs, refrigerator had not been cleaned, cabinets were not wiped off. Just gross There was ... read more
Roaches! Noisy! Dirty! Roaches!! Roaches!!! I moved in and found roaches that night. I couldn't afford to move again so I battled the roaches (many, many) and other bugs all year. The apartments were built in the 80's, not maintained and have cracks and crevices throughout allowing insects to infiltrate. The upgrades are superficial, like putting lipstick on a pig. It's noisy with motorcycles revving constantly and loud neighbors. There is crime and the roads through the complex are filled with craters. This place is a DUMP!... read more
Poor communication Absolutely terribly ran business. Interestingly enough, if you go into the office and express your plans to end your lease/no renew you still are required to get out the pen and paper, maybe even a sticky note would do and spell it out for them. If you don't you're getting locked into paying rent for another 2 months! Best of luck renting from this place. Let's also mention a water leak in my ceiling that they looked at, said they would address, then nothing, no further communication. They have also been h... read more
Business response:
We appreciate you taking the time to share your feedback and review. While we understand that you may have come by the office and spoken with a member of our team, per the lease agreement, lease termination notification is required in writing so that everything can be properly documented. Additionally, we are sorry for any oversight that may have occurred regarding a leak in your apartment, and we ask that you reach out to us in the office at Manager@monaco31.com so we can arrange for our maintenance team to take a look. Tha... read more
Run away roach infestation This place seems nice on the website but the remodels are poorly done with gaps in the floor boards and walls. It is also infested with roaches. They do send people out to spray but they still come up the drains and through the cracks in the floors. I find at least 3-4a day. Had one crawl on my shoulder while watching TV and found one on my bed. For the price you pay there should be none. I now always carry a can of raid bug spray with me no matter what. You can find much better for the price. Can ... read more
Terrible Went in to see if any units were available . Walked into the leasing office everybody looked past me as if I were a ghost two ppl walk in after me instant greetings strike one they receive service before me strike two they lady asks can I help you I state I hope so I was wondering if you all had any units available or coming avail she looks at me for 3 seconds then says no we don’t . Mind you allll the signs outside say now leasing . Lol I simply walked out! She had absolutely no interest to help or gather any type ... read more
deer creek village Great staff, very responsive to problems. Been here 3 years 6 mos. Good neighbors. However the last 3 months we have had a problem with cockroaches. don't know where they came from. They are spraying for pest every Friday so the news letter says, we are doing what we can.
Great! My favorite part about the complex is the close proximity to the I-17 and the 101. It makes going anywhere so easy! Very quiet complex, open and spacious floor plan. The only draw back is the appliances are a little out dated.
Great Place To Call "Home" The staff here are great people and they work with you and that is a plus with me since I am disabled and on limited income, on top of that my fiancé lost his job and now getting unemployment...NOT good. They keep the grounds and pools looking GREAT. I really do LOVE living here but, I may have to look for a cheaper place if I can't get help.
Clean The grounds are kept clean, the apartments are nice and the staff is EXCELLENT!!!
Frequently asked questions about Deer Creek Village Apartments
How is Deer Creek Village Apartments rated?
Deer Creek Village Apartments has a 3.1 star rating with 279 reviews.
When is Deer Creek Village Apartments open?
Deer Creek Village Apartments is open now. It will close at 5:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com