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Deel Volkswagen Service Department
- Automotive
- Miami, FL
About this business
Location details
3673 Bird Rd, Miami, FL, 33133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Thank you Jose and team for taking such good care of us!
I went to this dealer for a service Repair on a vehicle with 8000 miles that had warranty for a common issue that occurs very frequently with this type of car the fix was a simple replacement of a steering wheel. The service advisor refused to order my part and do the repair unless I purchased a 500 dollar battery even though I had purchased a new battery less than a week prior. The service manager tried to sit me in his office and lie to me about how my battery that has the exact same specifications as a VW battery wouldn’t... read more
I visited the DEEL Volkswagen Service Department to address ongoing issues with my VW infotainment system and USB ports. The experience was frustrating, unprofessional, and unresolved, warranting this formal complaint. I spoke with the service manager about two primary issues: random disconnections from my phone when connected via a Samsung cable and the front two USB ports’ inability to charge my phone due to extremely low wattage output. The service manager acknowledged the issue and promised to replace the USB ports. Howe... read more
Great service - Open Saturdays - I took my VW - Had a wonderful experience - Rene was easy to deal with and make the whole process great. New building, free coffee, and comfortable place to wait. Thank you.
I was charged $219 for a diagnostic and then told I needed to pay $1,300 to fix the issue, which is clearly not what this type of service should cost, and with no clear explanation. My car was kept for over 12 hours for something that should take less than an hour, and I wasn’t even given a clear pick-up time. The advisor, Jose Figarola, pushed unnecessary services, later tried to offer “discounts,” and made the whole process feel dishonest. I had to insist just to get the scan report and even to have my car released. This d... read more
Frequently asked questions about Deel Volkswagen Service Department
How is Deel Volkswagen Service Department rated?
Deel Volkswagen Service Department has a 3.4 star rating with 128 reviews.
When is Deel Volkswagen Service Department open?
Deel Volkswagen Service Department is closed now. It will open at 7:00 a.m.
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