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DEAR Services
- Legal Services
- Kent, WA
About this business
Dear Services offers Electrical, Plumbing, Heating and Cooling Services for both Residential and Commercial Consumers.
Location details
400 N Tampa St Ste 2840, Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would give a zero star rating if I could. They did a spot repair on our exterior water line in January of this year which appears to have failed resulting in huge water bills. A technician showed up this morning (April 3) and could see visually a leak from prior work . There is another source of leak for which he would have to dig to diagnose whether it is also related to work done in January. The diagnosis charge in January was $576. Today they wanted me to agree to pay $4600 for the same diagnosis if it turned out that t... read more
Do NOT go with these guys for any tune ups. Total waste of time. I was given an appointment twice and made me wait at home for the technician to arrive. Both the times, they did not show up. And they do not even make up for it. Very BAD customer service.
We had a leak in our rental home. Dear Services charged us $250 to come out on a Sunday to tell us where the leak was, however they could not fix it at the time. We were charged an additional $390 the next day to tell us we had a leak and where it was. We knew where it was from the previous day. We were then charged $300 dollars per hour to repair it. Very, very expensive. A call was made to the "office manager" regarding this double charge who refused to revise the bill. I am in real estate and meet tradespeople constantly ... read more
Chris W********* is very courteous, friendly and through. He did an excellent job helping us with our wiring issue. He took his time and did an excellent job. A 5 star service!
I am very pleased with dear. I called in with no heat and needed to get a technician out the same day. They squeezed me in. They didn’t have the part on hand but we’re back first thing in the morning to fix it. Overall good experience. I will use them again in the future.
We were very impressed with the promptness, thoroughness & courtesy which was shown by one of your service experts, Walid B*****. Your service membership is a great deal and we were pleased that we would have yearly service that would be kept track of by your office. Thank you for the great service and we will certainly recommend your company to our neighbors. *** * **** ***** **** ********** ***
Competent - knowledgeable, easy to work with. Worth the money.
Do NOT hire this company. We were charged over $800 for replacing a piece of pipe and one fitting for our water meter box. AND they didn’t even do that right! Took a little over an hour to do, including a trip to a plumbing store. Luckily ********* *****inspected the job and told us the fitting Dear Services put in was not up to code AND they put the cement housing back on top of the shut-off valve, making it impossible to shut the water off. This should have been a simple job and they messed it up. No invoice was provided t... read more
My husband and I simply need to have our duct work put back together (after a remodel) and our furnace serviced in preparation for our house to be rented at the end of July. We called Dear Electric, Inc. to have a technician come out to give us an estimate. The first technician called, and once he realized that we did not need a new installation, he brushed us off. We chased down a second technician to come out and take a look at our system to give us an estimate, which he did. Now, I am going on five phone calls over two da... read more
Frequently asked questions about DEAR Services
How is DEAR Services rated?
DEAR Services has a 3.4 star rating with 23 reviews.
When is DEAR Services open?
DEAR Services is closed now. It will open tomorrow at 9:00 a.m.
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