DealBeds.com

Belen Rivera 

on Google

3 weeks ago

The tables arrived damaged. The worst part was that they strung me along for almost a year. I sent pictures, followed up with several emails, and phone calls. They even asked me to send videos of the tables wobbling (which I did). They kept promising that the manufacturer reviewed the proof I sent and agreed to a replacement. They promised they were working on the issue and promised to stay on top of this. Eventually, they stopped responding altogether. I gave up. Attached are a couple of pics to give perspective. 

Jeff Adams 

on Google

a month ago

Avoid this company, if at all possible. Prior to finalizing the sale, they are great. Rep stated that everything was in stock and that the order would be placed and ship as soon as the payment was received. I paid via cc on the phone. Once they received the money, things went downhill. The product that was ordered was not the product that was delivered (different name), and they claimed it was the same product, but a name change occurred in-house. Only part of the order was delivered. After pressing the rep, I learned that t... read more

kl 

on Google

3 months ago

Warning to all potential buyers — do not be fooled. In the U.S., the vast majority of mattress brands offer a trial period of 90 to 365 days. Yet this place only gives you a mere 30-night trial, which is shockingly inadequate, completely unreasonable, and blatantly exploitative. It shows a total disregard for customer rights and satisfaction. I purchased a Beautyrest mattress here for around $3,689, expecting the standard 100-night trial that Beautyrest usually provides. To my surprise, the return/exchange policy here is com... read more

Joel Bryant 

on Google

5 months ago

Ordered a pillow a week ago. The order is still processing. Customer service doesn't respond. No updates. 

Lorin Phillips 

on Google

6 months ago

I purchased a bed frame which broke within a year. I purchased an extended warranty. The company sent out a representative and declared the bed unrepairable and stated they would replace my bed and now two and a half plus years later, I still sleep in a broken bed with no support. I have had three surgeries for my back and spine and need the bed frame urgently and now the company will not respond. To say the meat, I am very unhappy and unsatisfied.