Dayton Children's Hospital: Billing & Insurance

C M 

on Google

a year ago

The billing department is clearly against busy, working parents. They don't send bills in a timely manner, send you to collections without warning, then penalize you for paying your bills. I did the right thing and paid a bill in full but forgot to ask about a discount for full payment. I immediately called to ask about the discount and they said, "No nothing we can do. You already paid so it is what it is". So you will penalize me for being on top of my bills but you'll let other people never pay a dime? Guess I'll follow t... read more

Andrea Long 

on Google

a year ago

Sent me to collections for $57 from a January 2023 service while we have insurance and it should’ve been covered fully and they should’ve had our insurance as we’ve been there several times after that date with no bill. 

M D 

on Google

2 years ago

This place should be in trouble for constantly sending people to collections without a warning. Not a single bill in the mail just straight to collections. Tack my payments on to my already $5,000 bill we pay on every month. Make it make sense 

Makenzie D 

on Google

2 years ago

This place should be in trouble for constantly sending people to collections without a warning. Not a single bill in the mail just straight to collections. Tack my payments on to my already $5,000 bill we pay on every month. Make it make sense 

Devon Howe 

on Google

2 years ago

They continually don't send us bills, then send us to collections without so much as a phone call or email warning. Even when we're on a payment plan that is automatically deducting and is paid up, we get sent to collections. We will no longer be using Dayton Children's services because their billing is just that awful. We'd rather spend the extra time go down to Cincinnati. Their billing is significantly better. I met spend a little extra time in the car, but I'll spend significantly less on the phone.