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D'Arcy Hyundai
- Car Dealers
- Joliet, IL
About this business
Family Owned Dealership. New, Certified Pre-Owned, Used vehicles. Friendly Sales and Service Staff. Where you are more than a customer to us, you are family!
Location details
2521 W Jefferson St, Joliet, IL, 60435, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I bought a new car from them in 2016 and we only used one key FOB. I recently went to use the other FOB because my wife had taken the one she uses with her and i had to move her car. The fob did not work ,so I replaced the battery and It still didn't work. I went up to Darcy Hyundai and the service man said it was never programmed and it would cost me almost $100.00. I just feel that there should be no charge being it was never done.
Yes, I was responded to however, family situations did not allow us the opportunity to get together and discuss the vehicle that we wanted to look at
Great dealer. Not pushy. Answered all questions truthfully and helped me get a good deal on my new car
I messaged them through the CarGurus app asking them when they were going to post pictures of this vehicle it was 27 days and no pictures have been posted yet got back a response from a woman in customer service telling me they were all backed up and posting pictures would happened soon, I responded with yeah it would take like 5 minutes with a cell phone you had it for sale on here for weeks but no pictures got back it is not for sale we do not sell vehicles till they have passed our extensive inspection. We will let you kn... read more
Was an amazing dealer highly recommend it and ask for Jesse tell him Julian sent you
Talked with Hannah and had a great experience!!! Very kind and informative. No pressure.
See ..the only thing about when you treat people terribly is you don't get to hide it anymore, when someone can simply go online and leave a proper review. I went to go buy a car at this dealership and the car "stunk" to high heaven. When I called back to ask if they do anything about it, the answer given by their flagship salesperson was they could go out there and open a window. I guess this is how people get treated in a seller's market.
See ..the only thing about when you treat people terribly is you don't get to hide it anymore, when someone can simply go online and leave a proper review. I went to go buy a car at this dealership and the car "stunk" to high heaven. When I called back to ask if they do anything about it, the answer given by their flagship salesperson was they could go out there and open a window. I guess this is how people get treated in a seller's market.
Business response:
Regarding: BBB Complaint ID #****** We are very sorry that you had this experience with a staff member and vehicle you were interested in purchasing. We do make every effort to clean and deodorize every vehicle before placing them on the lot. Due to your experience, extra attention was given to freshen the vehicle and we are making sure to stress to staff how important it is to be professional when talking to customers. Customer satisfaction is something we pride ourselves on and it is taken very seriously when we do not mee... read more
Very satisfied
Frequently asked questions about D'Arcy Hyundai
How is D'Arcy Hyundai rated?
D'Arcy Hyundai has a 4.7 star rating with 2,105 reviews.
When is D'Arcy Hyundai open?
D'Arcy Hyundai is open now. It will close at 8:00 p.m.
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