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DARCARS Toyota Silver Spring Service Center

3.7

About this business

DARCARS Automotive represents 40 franchises in 30 showrooms in MD, VA, FL, NJ, CT, & NY. We’re Open & ready to serve you, in store, online & at home. 

Location details

12210 Cherry Hill Rd, Silver Spring, MD, 20904, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
Wed6:00 a.m. to 8:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
3.7375 reviews
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Martin's profile image
4 years ago

Dealer was very helpful, I decided to hold off a bit, as I have a loan close to payoff and I could put more down later. 

Business response:

Great to hear that, Martin. Let us know when you're ready, we're here. 

Christian's profile image
Christian 
4 years ago

I visited the dealer w/out an appointment and was told the car was being cleaned. No problem. Completely understand. After the next following days of communication and see pictures posted on the lot I shared that I would be in by 8pm to see the vehicle. When I arrive I was told it was not available. That’s it. No sorry. No other arrangements and no follow up. Just shoulder shrug. Unbelievable! As 2 time owner of Veracruz this was one I was seriously interested in. 

Business response:

Dear Christian, Thank you for bringing this to our attention. We take your feedback seriously and would like the opportunity to speak with you about what happened. If you’re open to discussing this further, please call us at 800-327-2277 or email us at customerrelations@darcars.com. We would love to make things right if you give us another chance. Thank you. 

Dorothy's profile image
Dorothy 
4 years ago

Wonderful experience buying a car at this dealership. Tyshae walked us through everything. Car financing was done in house. We drove away 3 hours after we got there with the car. They stayed late to complete the paperwork so we did not have to come back on another day. 

Business response:

Thank you for the review, Dorothy! We're so glad to hear that you had a good experience. We hope to see you soon. 

Karen's profile image
4 years ago

Dealer contacted me by email at my request and was responsive to my questions. 

Business response:

That's great to hear, Karen. Thank you for sharing. 

harisam's profile image
harisam 
4 years ago

Good 

Business response:

Thank you for the 5 stars! 

Anonymous's profile image
Anonymous 
4 years ago

Good 

Business response:

Thank you for the 5 stars! 

GuruWJ2BZ's profile image
GuruWJ2BZ 
4 years ago

Professional staff and great service! Camry XSE Was clean and very nice!! I was able to process the entire deal in less than 45 minutes. Received a “Thank you” email from the General Manager the next day! 

Business response:

Thank you for the 5 stars!! Congrats on your new Toyota. We hope to see you again soon. 

Michael's profile image
Michael 
4 years ago

Professional staff and great service! Camry XSE Was clean and very nice!! I was able to process the entire deal in less than 45 minutes. Received a “Thank you” email from the General Manager the next day! 

Business response:

Thank you for the 5 stars!! Congrats on your new Toyota. We hope to see you again soon. 

PhilippG's profile image
PhilippG 
4 years ago

Very good and timely communication. I simply ended buying a car from another place. 

Business response:

Thank you for the review! 

Frequently asked questions about DARCARS Toyota Silver Spring Service Center

How is DARCARS Toyota Silver Spring Service Center rated?

DARCARS Toyota Silver Spring Service Center has a 3.7 star rating with 375 reviews. 

When is DARCARS Toyota Silver Spring Service Center open?

DARCARS Toyota Silver Spring Service Center is closed now. It will open at 6:00 a.m. 

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