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DARCARS Toyota Silver Spring Service Center
- Auto Repair
- Silver Spring, MD
About this business
DARCARS Automotive represents 40 franchises in 30 showrooms in MD, VA, FL, NJ, CT, & NY. We’re Open & ready to serve you, in store, online & at home.
Location details
12210 Cherry Hill Rd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent service they don't have the car I want
Business response:
Guenet, I'm sorry to hear that our inventory isn't matching your needs at the moment, but we hope that will change in the near future! Until then, we wish you safe travels.
People were very nice . Tyshae walked me through everything but we couldn't finish the deal .
Business response:
Thank you for your nuanced review! We're sorry to hear that we couldn't seal the deal this time around, but we hope you'll consider us for your next purchase.
People were very nice . Tyshae walked me through everything but we couldn't finish the deal .
Business response:
Thank you for your nuanced review! We're sorry to hear that we couldn't seal the deal this time around, but we hope you'll consider us for your next purchase.
Great sales department. They responded right away. Unfortunately the car we were interested in sold. We found and purchased locally. I will definitely keep this dealer in mind for future purchase.
Business response:
Diane, we're pleased to be part of your repertoire and we appreciate the kind words! We hope to be the lucky ones next time around. Safe travels!
They were excellent Wahab stayed late, made sure I was comfortable with my monthly payments, AND he even gave me snacks! Coming from someone who is in Customer Service I was amazed. Nothing but friendly smiling faces Ben was fantastic as well. I love my new car! Thank everyone soo much.
Business response:
Congratulations on your new car and thank you so much for this wonderful review, Heather! We couldn't be happier to hear that our team provided you with a comfortable environment, took the time to understand your needs, and ensured you received the five-star service we work hard for. The DARCARS Toyota of Silver Spring team loves what we do and it's great that this was reflected during your visit. Drive safe!
I found those taking call very unprofessional! Salesman I initially spoke to was totally uninformed and the“Color”of the vehicle was in error on website. I then rec’d a call from another salesperson, who, IMHO, did not come across well at all. In short, this dealership needs to work on professionalism and work on educating their force. Why would I entertain buying a vehicle from this company?
Business response:
Our team is committed to offering friendly and professional service, so I am surprised to see this feedback. I apologize if we left the wrong impression, and I will address these concerns with my team as we are always looking to improve the customer experience. If you would like to speak with us further, please don't hesitate to reach out to us at customerrelations@darcars.com or 1-800-327-2277.
I found those taking call very unprofessional! Salesman I initially spoke to was totally uninformed and the“Color”of the vehicle was in error on website. I then rec’d a call from another salesperson, who, IMHO, did not come across well at all. In short, this dealership needs to work on professionalism and work on educating their force. Why would I entertain buying a vehicle from this company?
Business response:
Our team is committed to offering friendly and professional service, so I am surprised to see this feedback. I apologize if we left the wrong impression, and I will address these concerns with my team as we are always looking to improve the customer experience. If you would like to speak with us further, please don't hesitate to reach out to us at customerrelations@darcars.com or 1-800-327-2277.
Awful experience. Unprofessional from the moment I walked in. Drove an hour to get there. They knew I was coming. Car was filthy. Dealer did not disclose car had been smoked in. Would never buy a car here with all of this.
Awful experience. Unprofessional from the moment I walked in. Drove an hour to get there. They knew I was coming. Car was filthy. Dealer did not disclose car had been smoked in. Would never buy a car here with all of this.
Business response:
We’re sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Please feel free call 800.327.2277 or email customerrelations@darcars.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Frequently asked questions about DARCARS Toyota Silver Spring Service Center
How is DARCARS Toyota Silver Spring Service Center rated?
DARCARS Toyota Silver Spring Service Center has a 3.7 star rating with 375 reviews.
When is DARCARS Toyota Silver Spring Service Center open?
DARCARS Toyota Silver Spring Service Center is closed now. It will open tomorrow at 6:00 a.m.
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