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Dalian Monterrey Village Apartments
- Residential Leasing
- San Antonio, TX
About this business
The people of San Antonio, TX deserve only the best. At Dalian Monterrey Village, you’ll find it. This community of luxury one, two and three bedroom apartments offers the most comprehensive package of modern home features and stunning, resort-like amenities. Through each home’s soaring six-foot-tall windows, you will have an excellent view of the community and surroundings. The kitchens come with sleek stainless steel appliances and granite countertops. Designer lighting packages and wall-to-wall plank flooring ... read more
Location details
10102 Ingram Rd, San Antonio, TX, 78245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
The Office staff are very rude and Condenseding. They feel that residents don't have the mental capabilities of using the Ammenities. All Ammenities are to be accessed by Key FOBs which is understandable for safety reasons and to prevent trespassing and freeloading. However, I do not understand why residents have to be babysat and controlled over services included in their rent. On Labor Day the website stated that the office was open and a sign outside the Fitness Center stated that the amenity was open...Both were closed. ... read more
Business response:
Hi there, I would like to get some more details about your experience with us. Unfortunately due to the current pandemic our amenities are open during office hours. Our management team understands that this is frustrating for our residents but we do appreciate the cooperation during this difficult time. If you would like to discuss in further detail please contact the office at 210-645-7005. Thank you, Nicole, Community Manager.
RecommendedGreat so far. Apartment is awesome office has been on point
Business response:
Raymond Vasquez, we are so happy to read such a great review about Dalian Monterrey Village! We do hope we can be of assistance in the future. Take care! Thank you, Nicole, Community Manager.
*****NICOLE***** One of rudest Leasers at Dalian Monterrey that I’ve encountered and sad to say never in person only over the phone! when a customer gets annoyed or becomes aggravated when hearing new news that they may not understand. As a “Professional” you should deescalate the situation. Not make the customer feel idiotic. She’s rude, unprofessional. Can’t wait to be OUTTA THIS ESTABLISHMENT. Mind you the two conversations I’ve had they were both just horrible.
Business response:
Kimara Jackson Wilson, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at (210) 645-7005 so we may assist you in moving forward towards a resolution. Thank you.
I definitely wouldn’t recommend staying here! The people that work here are very rude and unprofessional. Especially during this time frame. Danielle is the only person that I will actually talk to; to get something done because she’s the most reasonable person there to speak with. If you do not like bugs do not stay here! And it seems like since everybody’s not able to be face-to-face the workers at this establishment seem to just pop off at the mouth.
Please ensure all tenants walk their dogs on a leach. Also enforce tenants to pick up after their pets. I almost stepped in dog poop outside Bldg 7 Dec 22, 2019. Also ensure tenants use the trash containers so that roaches will stay away. I have to spray every week inside/outside my apt to avoid roaches entering my apt. This has been an ongoing problem since I moved in Jan 2016.
Such a quiet and friendly environment never have a had a complaint about anyone Here. I have somewhat loud upstair neighbors, but thats normal and comes with living in an apartment complex. So far it seems like a safe place to live. It needs a little work on keeping the complex clean such as the power washing the halls and side walks and keeping trash off the floors. There are times in the morning when I leave for work that I have to swerve around trash bags that are left in the middl of the street. There has been a few time... read more
I originally wrote a review not recommending, but things have changed! This is a good place to live in a GREAT location. This is a clean community with responsive management and maintenance department. The prices aren't bad either!
This place is a joke. Nothing ever gets tend to and there are bugs everywhere in my apartment. My rent is due every first of the month but they haven't send any bills for me to see my balance and whenever I call in they never pick up and when I do call in about my bill not coming in, they don't even care. They still charge me a a late fee of $85. Not only that but my garage hasn't been working and seems to open automatically by itself so my car was actually broken into.
Wow! Came in today with a friend who’s interested in Dalian. David greeted us and he made us feel so welcomed! He’s very professional and super friendly! I still have a lease with another apartment complex but he still tried to help me get in the system for when my lease is up! I had a really great experience today
Frequently asked questions about Dalian Monterrey Village Apartments
How is Dalian Monterrey Village Apartments rated?
Dalian Monterrey Village Apartments has a 3.6 star rating with 498 reviews.
When is Dalian Monterrey Village Apartments open?
Dalian Monterrey Village Apartments is closed now. It will open tomorrow at 9:00 a.m.
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