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Dairy Queen Grill & Chill

3.7

About this business

Location details

15837 97 St NW, Edmonton, AB T5X 0C7, Canada, Edmonton, AB, T5X 0C7, Canada

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WeekdayScheduleStatus
Mon10:30 a.m. to 11:00 p.m.
Tue10:30 a.m. to 11:00 p.m.
Wed10:30 a.m. to 11:00 p.m.
Thu10:30 a.m. to 11:00 p.m.
Fri10:30 a.m. to 11:00 p.m.
Sat10:30 a.m. to 11:00 p.m.
Sun10:30 a.m. to 11:00 p.m.
3.7484 reviews
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Nishanjana Chathurangi Kuruppuarachchi's profile image
Nishanjana Chathurangi Kuruppuarachchi 
6 days ago

I’m really disappointed with the service at Dairy Queen. The customer service was poor and not welcoming at all. It took more than 20 minutes just to prepare 4 coffees, which is completely unacceptable. On top of that, the staff didn’t even return the correct change, which is very unprofessional. I also noticed that the kitchen staff were not wearing hair nets, which raises serious concerns about hygiene. Overall, a very unsatisfactory experience. I won’t be coming back. 

Jian Seto's profile image
Jian Seto 
a week ago
Brittney Valenca's profile image
Brittney Valenca 
a week ago

Ordered a peanut buster parfait, came with less 9 peanuts. Upsetting when “peanuts” is in the name of the item. 

Charlene Sparklingeyes's profile image
Charlene Sparklingeyes 
3 weeks ago

I ordered their signature burger yesterday, it looks NOTHING like the burger. I never tried the signature burgers before and was hyped up for NOTHING!!! 🤢🤮 truly a sad experience. 

Amber Mackay's profile image
Amber Mackay 
4 weeks ago

I visited Dairy Queen on Saturday around noon and had a frustrating experience. I waited over 15 minutes for a cake while it wasn’t busy. The front staff (the person bringing food to tables and the girl at the till) seemed very unaware and inattentive. The employee delivering food appeared to be a walking hazard—bumping into things and not paying attention—and when I asked him for help, he didn’t seem aware I was even speaking to him. The cashier also did not acknowledge me and seemed distracted while I was waiting. However,... read more

Frequently asked questions about Dairy Queen Grill & Chill

How is Dairy Queen Grill & Chill rated?

Dairy Queen Grill & Chill has a 3.7 star rating with 484 reviews. 

When is Dairy Queen Grill & Chill open?

Dairy Queen Grill & Chill is open now. It will close at 11:00 p.m. 

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