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Dairy Queen

4.0

About this business

Location details

6711 TRANSIT Rd, Lancaster, NY, 14086, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.066 reviews
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Arnold James Wagner's profile image
Arnold James Wagner 
recommend  Recommended
2 years ago

staff was great, good was fantastic 

Brendalee Weldgen Selapack's profile image
Brendalee Weldgen Selapack 
2 years ago

it took 45 minutes to get our order taken...then another 40 + to get the food....that was not that great. Had to keep going up to get what was missing. I felt bad for the workers & manager, but if ya can't do the service with the employees you have, shut down for the day. I have never seen so many walk out of any facility. When I saw the manager throw down a box of spoons on the counter, we should have just left. First time there, we came from Batavia, Allegany & Depew. … See more 

Allison Jackson's profile image
Allison Jackson 
recommend  Recommended
4 years ago

the food is always good but they always get my order wrong. i call it guess whats for lunch. today i ordered the rotisserie bites with onion rings and got fries with fingers. last week i got a burger when i ordered the chicken fingers. i really should check my bag before leaving the drive through. BUT the food tasted good and is cooked as it should be for what it is. 

Roselynn Burdette's profile image
Roselynn Burdette 
4 years ago

A manager who tells people to kill themselves, yeah cause that’s how Dairy Queen wants to be represented. Dairy Queen y’all need a new manager cause that’s embarrassing. 

Business response:

Hi Roselynn, this is the Dairy Queen Corporate Fan relations team. Would you please reach out to us at http://bit.ly/1qWPR4a? The concerns you relay must be addressed by the independent franchise owner of this restaurant. They make all decisions regarding employment and employee relations for their location. - DQ Fan Relations Team 

Mark Wise's profile image
Mark Wise 
recommend  Recommended
5 years ago

Always a good meal at a great price. 

Simmone Washington's profile image
Simmone Washington 
recommend  Recommended
5 years ago

My favorite DQ😊. Excellent customer service 

Andrea McPherson's profile image
Andrea McPherson 
recommend  Recommended
5 years ago

Staff were friendly. Clean and great atmosphere. Had a burger and fries with a sundae- all great. 

James Tripp's profile image
James Tripp 
5 years ago

I had a grilled chicken sandwich.. The chicken breast was as small as a tender?? very disappointing 

Jocelyn Zsa Zsa Simone's profile image
Jocelyn Zsa Zsa Simone 
recommend  Recommended
6 years ago

Great family friends environment! Love that even though it’s a fast food establishment they still carry your food to the table. 

Frequently asked questions about Dairy Queen

How is Dairy Queen rated?

Dairy Queen has a 4 star rating with 66 reviews. 

When is Dairy Queen open?

Dairy Queen is closed now. It will open at 9:00 a.m. 

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