Dairy Queen's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Dairy Queen

4.1

About this business

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. 

Location details

103 Atlanta Rd, Cumming, GA, 30040, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,497 reviews
Select a rating
Meghan Catherine Olden's profile image
Meghan Catherine Olden 
7 years ago

Horrible. They spilled some on my white shirt and they just gave me napkins and refilled my drink. Instead of apologizing they blames the lids. And the chicken was over cooked, the fries undercooked, and did not get the sauces I asked for. Finally, they did not give me a refund on the blizzard I ordered but drove off because I was pissed about the shirt. They stated I had to go to the store and get a “free” blizzard. Basically they took my money because I will NEVER eat there again and telling everyone I know not to eat ther... read more

Darin Workman's profile image
Darin Workman 
7 years ago
AJ Gintoli's profile image
AJ Gintoli 
7 years ago

Maybe I’m just fat and happy..... we usually get fast service and the order is correct. Not much to say about that. 

Lacey Hadden's profile image
Lacey Hadden 
7 years ago

Since when can you not get M&M's on top of some ice cream for a kid? For Blizzards only? How rude. 

Nicholas Smith's profile image
Nicholas Smith 
7 years ago

Instead of fixing a simple issue with our order the manager said to call the owner if you have a problem. The lack of customer service is terrible. I have the owners number and will be asking for our money back. 

Jenny Post Smith's profile image
Jenny Post Smith 
7 years ago

Ice cream was partially melted. My son and husband had little to no Butterfinger in their blizzard. When we asked the employee for a little more and showed them the difference between what I had with my Reese’s blizzard vs the Butterfinger blizzard, we were met with a rude response basically telling us to call the owner. We paid over $15 for our ice cream and it was kind of a rip off. Where has good customer service gone? Since when is it acceptable to treat your customers badly and as if they are a nuisance? 

April Lynn Lewis's profile image
April Lynn Lewis 
7 years ago

I’ve been coming here for 25 years! I love this place! 

Angie Elliott-Decker's profile image
Angie Elliott-Decker 
7 years ago

Always too slow, drive thru closes early & they don’t have chocolate ice cream 

Geoff Rollins's profile image
Geoff Rollins 
7 years ago

The service here is fantastic! We had a small issue last night and the young lady at the front was extremely helpful and sweet. We’ve never had a bad experience! Thank you! 

Frequently asked questions about Dairy Queen

How is Dairy Queen rated?

Dairy Queen has a 4.1 star rating with 1,497 reviews. 

When is Dairy Queen open?

Dairy Queen is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com