Cyti Psychological, Care You Trust In

Yesseniavlog Valencia 

on Google

a month ago

Waited for 34 minutes on my online appointment provider did not show up. I called cyti psychological to Check and they had no idea what happened. They said I could just schedule another time. I am a busy person and I cannot be taking an hour off whenever they feel like it. They should be more responsible with attending to their appointments. 

Jennifer B 

on Google

a month ago

Kaiser sent me here to sign up for couples therapy. I had an intake, and that therapist told me she couldn’t fit us into her schedule. Two more appointments made and canceled by them….Two appointments where the therapist didn’t show up. It’s been over a month and we still haven’t seen anyone even though I told them this is a crisis situation. They send you about 8 reminders for your appointment. Do they remind their therapists to show up? Absolutely horrible company. 

Saffron 

on Google

2 months ago

pretty much always asking me to call them back to reschedule yet they refuse to call back at a decent time and its like they ACTIVELY call me at times they know I can’t answer so they won’t have to talk to me. I genuinely don’t know how you can be at the frontlines of helping people with mental health when they’re probably making people lose hope by the second 

Cailin Mondo 

on Google

6 months ago

I booked with them because of the convenience of online therapy and they take my insurance. Unfortunately that is where the pros end. My first choice therapist wasn’t available so I booked with my second choice. In our first appointment we talked about a disagreement I’d recently had with my partner that we had since resolved but I brought up with the hopes of the therapist providing insights on how to avoid that type of conflict again. Instead she called my very green flag of a boyfriend a red flag and told me that I can’t ... read more

Sheena Reich 

on Google

6 months ago

Terrible experience. Therapist asked me to share traumatic personal experiences beginning with my first memory. I said I did not want to do that, however I was willing. Then after less than 5 sessions, she proceeded to tell me I should find a different therapist because of how horrific my trauma is. AVOID THIS BUSINESS. They do NOT provide services that you can trust.