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Cycle Gear

4.7

About this business

Location details

10897 St Charles Rock Rd, Saint Ann, MO, 63074, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.71,499 reviews
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Sarah Church's profile image
Sarah Church 
recommend  Recommended
5 years ago

Great experience my first time in this location. I was nicely greeted as soon as I walked in the door by a associate who was in the middle of helping another gentleman at the counter. I picked out a helmet and another associate (I think Marissa was her name) greeted me and let me know the return policy in case I didn’t know my size. She also helped me with ordering boots since they didn’t have my size in stock and was helpful with suggesting goggles as well. I left the store a very happy lady with everything I needed, with t... read more

Business response:

Sarah, we love hearing that Marissa and our Cycle Gear Gastonia team could take care of you and we're glad you left with a happy heart with all your gear! Thank you for the kind words and we’re happy to help out for your next ride 🏍️ 

Sarah Gellner Church's profile image
Sarah Gellner Church 
recommend  Recommended
5 years ago

Great experience my first time in this location. I was nicely greeted as soon as I walked in the door by a associate who was in the middle of helping another gentleman at the counter. I picked out a helmet and another associate (I think Marissa was her name) greeted me and let me know the return policy in case I didn’t know my size. She also helped me with ordering boots since they didn’t have my size in stock and was helpful with suggesting goggles as well. I left the store a very happy lady with everything I needed, with t... read more

Business response:

Sarah, we love hearing that Marissa and our Cycle Gear Gastonia team could take care of you and we're glad you left with a happy heart with all your gear! Thank you for the kind words and we’re happy to help out for your next ride 🏍️ 

Kirsten Law's profile image
Kirsten Law 
recommend  Recommended
5 years ago

Great selection. We weren't greeted or offered help by staff. 

Business response:

Kirsten, we're glad you love our selection but we’re sorry to hear about the service. We are dedicated to providing excellent service and are sorry we fell short. Please let us know how we can improve your experience by emailing us at cs@cyclegear.com referencing your review. We appreciate what you have to say. 

Pepe Colin's profile image
Pepe Colin 
recommend  Recommended
5 years ago

Good services. good quality and good prices 

Business response:

Pepe, we love hearing that our Cycle Gear Riverside location could take care of you! Thank you for the kind words and we’re happy to help out for your next ride 🏍️ 

Michael Paul's profile image
Michael Paul 
recommend  Recommended
5 years ago

Open on Sunday which is a plus! 

Business response:

Michael, you’ve got that right! We’re happy to be worthy of your recommendation. Thanks for sharing such a wonderful review! 

Sam Grech's profile image
Sam Grech 
recommend  Recommended
5 years ago

helpful young people, pleasant and knowledgeable. Good quality products at a fare price. 

Business response:

Sam, we love hearing that our Cycle Gear Lakewood team could take care of you! Thank you for the kind words and we’re happy to help out for your next ride 🏍️ 

Jacob Vaughn's profile image
Jacob Vaughn 
recommend  Recommended
5 years ago

I love this store they have awesome customer service everytime I walk in they always have the things I need for my basic motorcycle maintenance needs and they are very helpful when it comes to helmet selection and sizing.I will always be coming back here! 😁👍 

Business response:

Jacob, we love hearing that our Cycle Gear San Antonio location takes good care of you every time you visit! Thank you for the kind words and we’re happy to help out for your next ride 🏍️ 

John Arvan's profile image
John Arvan 
5 years ago

So my review from the debacle last weekend was deleted by Cycle Gear, after they commented that they do not agree with the way the store handled a major screw up. Thanks Cycle Gear, it gives me an opportunity to update the review. Since posting that the Tinley Park location ripped off a local racer, accusing him of swapping helmets because they sold him an XL in a L box (within hours of selling it to him), cycle gear commented that isn’t the way they conduct business and would take care of it. They asked for a direct email t... read more

Elle Cartabiano's profile image
Elle Cartabiano 
5 years ago

Don't go here!!!! ripped off a guy in our paddock big time yesterday after he wrecked and just went to grab a new helmet to ride. gave HIM the wrong size helmet in a box...then he brought it back when he realized the wrong size - mislabeled on the box AND visor...within like 2 hours of purchase....and they tried to claim he swapped out helmets and wouldn't return it. Talk about poor customer service on a mistake THEY made!! wtf??? u just ripped off a customer out of hundreds of dollars and then accused him of swapping out st... read more

Frequently asked questions about Cycle Gear

How is Cycle Gear rated?

Cycle Gear has a 4.7 star rating with 1,499 reviews. 

When is Cycle Gear open?

Cycle Gear is closed now. It will open at 10:00 a.m. 

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