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CVS Pharmacy

3.4

About this business

CVS Pharmacy in Willoughby, OH does more than fill your prescription drugs. You can buy stamps, household items and shop weekly specials on personal care, cosmetics, vitamins, baby items, and more! 

Location details

6005 Som Center Rd, Willoughby, OH, 44094, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.482 reviews
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Julie Lynn Pavelecky's profile image
Julie Lynn Pavelecky 
5 years ago

This is seriously the worst pharmacy. We have been forced to use CVS between several insurances. They are incompetent, they have no hustle, and they have no sense of what it means to value your customers. They have Incorrectly filled orders on a regular basis, they failed to order medicines that are on a schedule with them and then they blame it all on the lead pharmacist who is conveniently never there and “the only person who can order medicine “. Over the years I have repeatedly called corporate and I’ve talk to district ... read more

Alexander R. Walker's profile image
Alexander R. Walker 
6 years ago

This pharmacy is a nightmare. It doesn’t matter what time you come here it is always a long wait. There Pharmacy is always unorganized, piles of medications in bags everywhere. I have gotten wrong medications before and had to go back to the pharmacy. Only reason I go here is because atena insurance forces us to. 

Matt Bird's profile image
Matt Bird 
6 years ago

Highly recommend that you do not send film out to be developed here. Or rather if you do hold on to any sort of verification you did because otherwise you're out of luck. I sent out two rolls of film a month ago. They've given me 3 automated calls saying they're done only to not be ready when I get there. I lost the slip that you peel off the envelop you pack the film in and that was it. They say they have no record and can't do anything for me. I was dumb to use them for this service anyway I guess. They don't take it serio... read more

Rick Malek's profile image
Rick Malek 
7 years ago

Worst pharmacy of ever doubt would never have what you need I never wanna help you wish I could go somewhere else 

Lisa Ann Coffield's profile image
Lisa Ann Coffield 
7 years ago

Worst pharmacy in Lake County. Takes a full day to get prescriptions filled at times. Many times they haven't had the medicine and I've had to go to other Pharmacy's. 

Sue Jaye's profile image
Sue Jaye 
8 years ago

Weds. 2 people in front of me in the pharmacy drive thru moved pretty quickly. I got to the window & the person walked away. I sat & waited & waited, finally rang the buzzer, still noone came. 10 mins go by, still noone came to the window, but several people certainly walked by it. I rang the buzzer again, still noone. A guy pulled up behind me who ended up calling the pharmacy. A person finally came to the window, opened it only 1/4 of the way & asked for my name. Never once did she apologize for the delay or say that they ... read more

John Mikolay's profile image
John Mikolay 
8 years ago

Actually I was not in the store for a long time or yesterday either.... 

Janice Oberdorf's profile image
Janice Oberdorf 
8 years ago

Update - got back in drive thru line at 5:48 - got to window @ 6:10 - finally ready ! HATE THIS PHARMACY! 

James Chernis's profile image
James Chernis 
8 years ago

Told me 20 minutes to fill my daughters script. I came back 45 min later.. order wasn't even entered into computer. Waited another half hour with a sick child at home. #fail 

Frequently asked questions about CVS Pharmacy

How is CVS Pharmacy rated?

CVS Pharmacy has a 3.4 star rating with 82 reviews. 

When is CVS Pharmacy open?

CVS Pharmacy is open now. It will close at 11:59 p.m.  

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