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Custom Way Trailer Sales
- Trailer Dealers
- New Carlisle, OH
About this business
In business since 1961, Custom Way Welding, Inc. has provided quality towing products and service at competitive prices for over 50 years. We sell and service BOSS snow and ice control equipment, and a wide variety of new and used trailers and braking systems. Our inventory includes a large selection of trailers on site, including: dump, utility, equipment and enclosed models. Our well-stocked parts department insures quick, efficient turnaround on your repairs and modifications. We also offer 24-hour service for BOSS repair... read more
Location details
2217 N Dayton-Lakeview Rd, New Carlisle, OH, 45344, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Extremely poor service for a simple wiring job. I asked for a rewiring of my trailer lights (four wire flat, no electric brakes.) After waiting four days for the job I finally went to pick it up when called. No one had checked that everything was working. $135 labor and $10 for wire, most of which was provided by me including the pigtail connector. When I checked the lights as best I could I found that the right turn signal was not working. As it was getting late in the day I took the trailer home before the sun got dimmer. ... read more
Business response:
Mr. M****, we are truly sorry you are not satisfied with the work we performed. We strive to maintain a high level of customer service. In all fairness, our invoice included more than wiring repair on your trailer. As stated in the telephone call we made to you after you left, we are more than willing to test your tow vehicle and trailer in order to correct any remaining issues you may be experiencing. You however, declined our offer. If you are unwilling to give us the opportunity to check these things, then there is nothin... read more
RecommendedThank you Custom Way for getting my truck back up to towing again. They replaced my factory hitch on my F150. Done quickly and great service with great prices. And the finished product looks great. I will recommend everyone I know that needs trailer or hitch service to you guys.
Very knowledgeable/trustworthy people! Loving the new enclosed trailer! Thanks so much Virgil!
I dropped off a tow bar for a minor repair today & I must say I was very impressed with their professionalism and quick turn around, and thirdly, the reasonable charge for the repair. My hats off to Custom Way Welding in New Carlisle, Ohio. I can only wish other businesses treated their customers the same way. Thank you! 05/04/2018.
Frequently asked questions about Custom Way Trailer Sales
How is Custom Way Trailer Sales rated?
Custom Way Trailer Sales has a 4.8 star rating with 130 reviews.
When is Custom Way Trailer Sales open?
Custom Way Trailer Sales is closed now. It will open at 9:00 a.m.
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