Custom Aquariums's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Custom Aquariums

4.7

About this business

Location details

7260 Commerce Plaza Dr, Neenah, WI, 54956, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7261 reviews
Select a rating
Reef E.'s profile image
Reef E. 
4 years ago

Possibly the worst and most unethical company I have ever dealt with - BUYER BEWARE! I hired Custom Aquariums to build 5 tanks including a high-end 400 gallon and stand, and everything was great until the largest tank and stand arrived damaged. The stand had come loose and bounced around for who knows how much of the 2,000 miles trip, stripping 7 of 9 leg levelers from their threads. The stand broke through the plywood and damaged the tank underneath. Custom Aquariums would only agree to remake the tank if I took the damaged... read more

Michael W.'s profile image
Michael W. 
4 years ago

Custom Aquariums has been a delight to work with. They built me a 300 gallon rimless tank for planted freshwater. It turned out beautiful. Their Stealthbox, H2 Overflows, Anti-siphon returns are terrific. Even more terrific is their team. My main interface, Bob Pontow was and is spectacular to work with. Bob is fast, responsive, helpful, and offered ideas and suggestions which were terrific. Anything I needed these guys were on it 100% (this was a big project for me, the tank has 10 holes drilled in the back, and one of ... read more

Gary H.'s profile image
Gary H. 
4 years ago

I just received my 210 Gal (240 Gal model) Custom Aquarium with stand and hood. The low iron glass on the front and sides is great. The stand and hood are of quality construction. Overall I am totally happy with my purchase and would recommend the quality of Custom Aquariums product. Bob was very helpful with the selection process. I will definitely purchase my next large tank from Custom Aquarium. Thanks Gary Howze 

J B M.'s profile image
J B M. 
4 years ago

I had a good experience with this manufacturer. The tank is well built and shipping container protected it during shipping even though the wood box suffered some damage. I would buy from them again. TanksJB 

poul n.'s profile image
poul n. 
4 years ago

nov 8 2020 I purchased a custom fish tank from custom aquariums. sales person bob is great gets right back to you the tank was very nicely made and was delivered in a crate that you wont have to worry about damage to the tank really nice work quality is what you are going to get from this company the whole experience was simple and is a great product you wont be disappointed thanks Poul Nielsen 

Stephen B.'s profile image
Stephen B. 
4 years ago

Great quality tank and filtration system. Packaged very well and it was easy to communicate with individuals to assure I was getting exactly what I wanted and when it would arrive. Excellent job!! 

Mario G.'s profile image
Mario G. 
4 years ago

I finally received my 210 gallon aquarium from CustomAquariums. Great customer service from Bob. And they built an awesome tank. I waited patiently up to the current situation, but was worth the wait.  

Michael S.'s profile image
Michael S. 
4 years ago

Very happy with my aquarium purchase experience. Enjoyed using online aquarium configuration tool. It allowed me to model and price multiple size alternatives. Contacted quickly by customer sales representative, Bob Pontow, who patiently answered all of my questions. Detailed contract sent, reviewed with Bob and signed off by both parties. Aquarium was completed and shipped within estimated time frame. It was packed in a custom built, extremely well constructed wooden box. Everything arrived in great shape. Took 3 ad... read more

Frequently asked questions about Custom Aquariums

How is Custom Aquariums rated?

Custom Aquariums has a 4.7 star rating with 261 reviews. 

When is Custom Aquariums open?

Custom Aquariums is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com