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Curtain Time
- Home Services
- Stoneham, MA
About this business
Curtain Time is a full-service window treatment dealer specializing in premium brands, including Hunter Douglas, Comfortex, and Kasmir Fabrics. Whether you know exactly how you want to decorate your windows, or need a little help coming up with the perfect lighting solution, our team of professional interior experts is here to help bring your interior décor visions to life. We are here to lend you our window treatment expertise honed from over 40 years of excellent service throughout Stoneham and the Greater Boston co... read more
Location details
367 Main St, Stoneham, MA, 02180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 4:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 4:00 p.m. | |
| Fri | 10:00 a.m. to 4:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great Service and company! Hi, Today I visited Curtain Time and I'm so very glad I did. Their selection is amazing and many items can be purchased right away. I have a house of windows to fill and plan on returning to Curtain Time again soon to make selections for what is left. Prior to going to the store I read the negative reviews here and noted that there are NO negative complaints on the site for the BBB. After reading the reviews here, I went into the store with a preconceived notion that the sales people would be rude ... read more
Customer Service Sales people are rude, arrogant and some are plain nasty. Their refund policy is terrible (even with receipts, they give you a real hard time with refunds...you have to see the owner, who is very rarely there). I've spent hundreds of dollars there, but no more. The attitude of the sales people totally turns me off.
You lost me! I am not sure where to start. Product-wise, really almost second-to-none. This place has window treatments for every budget, and recently introduced an "Item of the Week" that sells for $5.00 or less. I have purchased numerous items from this store, and have had my share of frustration with ordering, returning, and buyers remorse. However, I can't fault the staff entirely. While there are some very talented professional women who work here, there are also a few unprofessional people as well. Unfortunately, one o... read more
Horrible Businee Practice Don't plan on going at 9:30 when they say they open as they don't open until almost 10. Paid cash for purchase and it didn't fit my window, brought back with receipt and they would only give CREDIT back. BE VERY careful what you buy as they keep your money, credit, etc. ONLY give credit to the store back and what if you purchase alot and when you get home they don't fit the windows. BE VERY CAREFUL OF THIS STORE!!!!
Very unhappy customer I ordered two pairs of curtains, which I paid for in full. I was told they would arrive in two weeks-it has been 5 weeks. The worst part is the first time I called to check, I was told someone would call back, and they didn't. The second time I called, the owner himself admitted there was no record of my order. I understand mistakes are made. The owner called the manufacturer, and found out the curtains were in stock and "said" he arranged for them to arrive the very next day, and that he would call me ... read more
NO STARS - HORRIBLE. worst experience ever!!! From all the rotten reviews, sounds like this place has HORRIBLE customer service all the time and that my experience was not a fluke. Same old story - was told my curtains would be in on a certain date, date came and went, I called and was told I would get a call back, nobody ever called me back. I called back and finally got the manager on the phone who told me that I was 'harrassing him and his staff"!!!! I was nothing but nice to these people and was simply asking when my ord... read more
curtain time I ordered a rail for my curtains, was told 2-3 days, it is now 2 weeks and still no rail. Everytime I called and asked about it I was told it should be in tomorrow.
Frequently asked questions about Curtain Time
How is Curtain Time rated?
Curtain Time has a 4.7 star rating with 97 reviews.
When is Curtain Time open?
Curtain Time is closed now. It will open tomorrow at 10:00 a.m.
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