Cumberland Mental Health Services

smarterthantheythought 

on Wellness

11 years ago

All offices of Cumberland Mental health and Volunteer Behavioral health are under the same umbrella. They use antiquated practices and equipment. They will never care about you, your condition or your feedback. The lies they tell about the new state law can easily be proven by reading the law yourself or going to a competent mental health provider. They should be under investigation or closed down. Do yourself a favor and find another provider. 

smarterthantheythought 

on Wellness

11 years ago

All offices of Cumberland Mental health and Volunteer Behavioral health are under the same umbrella. They use antiquated practices and equipment. They will never care about you, your condition or your feedback. The lies they tell about the new state law can easily be proven by reading the law yourself or going to a competent mental health provider. They should be under investigation or closed down. Do yourself a favor and find another provider. 

tktenor 

on Wellness

12 years ago

I wasn't too impressed with their office, I could tell they didn't take much pride in it's appearance, as the clients would not respect the furniture. They should really allow for more time in between appointments and need to treat incoming patients with more respect. They weren't overly rude but they could have been a lot nicer. I waited to check in for at least 5 minutes as the receptionist was busy entering information into a computer instead of looking at me and saying, I will be right with you. I haven't seen any coupon... read more

Colleen 

on Wellness

12 years ago

Does this provider ever overbook appointments here? Yes, there is a definite trend of overbooking here Did this provider ever take personal phone calls while in the appointment room with you? He/she would never do that! Their full attention is always on me. Did this provider ever postpone your appointment? Not at all! They always try to get me in as soon as possible Was this provider willing to stay open late to accomodate your needs? No, they close exactly on schedule despite any circumstances Was this provider's staff frie... read more

Anonymous 

on Wellness

12 years ago

Does this provider always put the customer first? No, putting customers first doesn't really seem to be a priority to them Were you able to get answers to simple questions from this provider without scheduling an appointment? No, this provider rarely answers questions over the phone Did this provider have an entertaining selection of waiting room magazines? Not at all! They were boring and outdated Did this provider listen to your input and concerns? No. I wasn't listened to at all! Was this provider argumentative or easily ... read more

pranamanna7 

on Wellness

13 years ago

These people do not care about your condition or prescribing you the right medication. The one of only two providers in the building I had the displeasure of meeting had little to no interest in my symptoms and prescribed a medication that did not help AT ALL and in fact made me even more depressed/anxious. When I returned to express how badly the medication affected me, I was interrupted and basically told that I had to take what was given to me or nothing at all. I was completely shocked at the level of disinterest in actu... read more

Anonymous 

on Wellness

14 years ago

Does this provider maintain a professional appearance? Yes, he/she looked very professional Was this provider argumentative or easily angered? No, they were very calm and understanding Was it clear that this provider takes pride in the appearance of his/her office? No, I don't think they've ever cleaned it Did you spend a lot of time in the waiting room at this provider's office? Yes, I had to reorganize my schedule 

Anonymous 

on Wellness

14 years ago

Was this provider argumentative or easily angered? No, they were very calm and understanding Does this provider offer any coupons, discounts or promotions? Not that I have seen Was this provider's office clean? Yes everything was neat and sterile 

Anonymous 

on Wellness

14 years ago

Did this provider pressure you to purchase any unnecessary products during your visit? No, my decisions were always respected Did this provider use excessive foul language? No Did this provider have reasonable prices? Absolutely!