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CubeSmart Self Storage
- Self Storage
- Norwalk, CT
About this business
Location details
82 Fair St, Norwalk, CT 06851, Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Angela was very helpful
I am filing this complaint regarding CubeSmart’s handling of my long-term rental account at the 82 Fair Street location. I was a customer since 2004. After CubeSmart acquired the facility in 2017, my rent increased incrementally from $436 to $915.76 for the same unit, without proper notice, while amenities and maintenance declined significantly. In November 2025, CubeSmart claimed my autopay card was denied. My bank confirmed no charge attempt was made. CubeSmart refused to retry the payment, demanded in-person payment, impo... read more
I rented at this location for over 20 years. Since CubeSmart took over in 2017, rent nearly doubled (from $436 to $915) while services declined—reduced climate control, closed bathroom, no on-site staff, poor cleaning, and a broken gate for months. They falsely claimed my autopay card was denied, refused to retry it, threatened lockout and auction, and charged penalties and fees for an expired card issue they wouldn’t help fix. Notifications were sent to outdated contact info they refused to update. This company takes advant... read more
Frequently asked questions about CubeSmart Self Storage
How is CubeSmart Self Storage rated?
CubeSmart Self Storage has a 4.5 star rating with 101 reviews.
When is CubeSmart Self Storage open?
CubeSmart Self Storage is closed now. It will open tomorrow at 9:30 a.m.
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