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CubeSmart Self Storage

4.6

About this business

CubeSmart delivers personal self-storage solutions at more than 1000+ locations nationwide. We understand that major life changes require an immediate need for a convenient, clean, and affordable place to store your belongings. Our friendly teammates, along with our high-quality storage facilities and flexible lease terms, help to ease the stress of any transition. Our mission is to simplify the organizational and logistical challenges created by the many life events and business needs of our Customers through innovative sol... read more

Location details

6300 Washington Ave, Houston, TX, 77007, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
Sun11:00 a.m. to 3:00 p.m.
4.6298 reviews
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Darren VanCleave's profile image
Darren VanCleave 
6 years ago

Beware of excessive rate hikes and no appreciation for loyal customers I leased a 10 X20 unit for $160 per month 2 years ago. My rate today just went up to $365. , this was just changing units too- I have been leasing a unit from them since 2010, but cubesmart bought the property a few years ago, and they have been horrible. They are leasing the same unit for close to $200 plus a half month free to new customers. I asked them to just charge me the same rate as they advertise, not asking for the half month free. They refuse. ... read more

Business response:

We are sorry to read this Darren Vancleave. We are competitively priced in your area and our prices also reflect the features and amenities that you have access to such as the move in truck. However, we would like to look into this further for you. Please email your contact information to help@cubesmart.com so someone from our team can reach out to you. Hope to hear from you soon. 

Darren VanCleave's profile image
Darren VanCleave 
6 years ago
Ana Hernandez's profile image
Ana Hernandez 
recommend  Recommended
6 years ago

great customer service very friendly. unit was clean and ready, i rented the one by Washington. 

Cheryl Sanders Garcia's profile image
Cheryl Sanders Garcia 
6 years ago

Very professional and excellent customer service! 

Rebecca Sebring's profile image
Rebecca Sebring 
6 years ago

I used the one on Washington Ave my unit was clean and the customer service was excellent. I would recommend this business to my friends 

Eric Brown's profile image
Eric Brown 
7 years ago

The general manager assured me that my unit would be open that evening and so I arranged for people to help me to move. When we arrived, the unit was locked and hence unavailable. It was not helpful and thus required me to move the items on my own. Not happy. 

Valerie Daniel's profile image
Valerie Daniel 
7 years ago

Service was quick and efficient and the General Manager at the Washington Ave location was very courteous. And pricing is not ridiculous like public storage. 

Alejandro Pedraza's profile image
Alejandro Pedraza 
7 years ago
Kimberly Robison's profile image
Kimberly Robison 
7 years ago

Great service! Super fast and really affordable. Dan on Washington helped me and the was so nice! 

Frequently asked questions about CubeSmart Self Storage

How is CubeSmart Self Storage rated?

CubeSmart Self Storage has a 4.6 star rating with 298 reviews. 

When is CubeSmart Self Storage open?

CubeSmart Self Storage is closed now. It will open at 8:30 a.m. 

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