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Crystal Tower Apartments

2.5

About this business

Experience the good life at Crystal Tower in Cleveland, OH! Nestled in Cleveland on Terrace Rd., renters at our community have access to excellent points of interest in and around the area. Our friendly and professional leasing staff is waiting to show you all that our community has in store. Our apartments offer top-notch amenities. Enjoy smoke-free apartments, rent storage space to store your extra stuff, and take a float in the sparkling community pool 

Location details

16000 Terrace Rd, East Cleveland, OH, 44112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
2.5121 reviews
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Kisha C.'s profile image
Kisha C. 
a year ago

PHOTOSHOPED STAY AWAY!!! I made an appointment for a tour. This place is extremely nasty, the entryway is gross. They showed me a few apartments. The hallways stink and are gross. One of the apartments they showed me wasn't clean and to make matters worse, a ROACH almost dropped on my head on my way out! The swimming pool is permanently closed. It has no cover so it's exsposed and filthy. This place years ago was very nice. Now it's a waste of time and space need to be torn down. THE HEAT WAS OFF LAST WINTER FOR A WHILE!!! T... read more

TrayV H.'s profile image
TrayV H. 
2 years ago

I love my new home I moved in over the summer and I am satisfied. I’m really happy that when I did have an issue with my kitchen drain they fixed it fast and was nice about it. 

Jaylon S.'s profile image
Jaylon S. 
3 years ago

Horrible Terrible place to live. It’s dirty, it smells, the roof constantly leaks, the management office workers are absolutely rude and horrible towards residents, and the building is infested with bugs and mice. 

La’real U.'s profile image
La’real U. 
4 years ago

Bad Management Building is Trash I lived in crystal tower for five years for the first three it was ok now that it’s new management it’s been very bad the elevators are always broken, it’s too many people in these buildings with not enough parking spots, lately it’s been mouse and bugs,Last month someone shot there self it was blood all in the elevator and the new manager never seem to care to do anything the office hasn’t been open for the last four months and Doesn’t keep up with work orders. At this point they only care a... read more

Lilly C.'s profile image
Lilly C. 
4 years ago

No longer Like it I've been here two years now. my first year was great. but then they changed managment and my second year hasnt been very good. The new Building manager Pauline isnt good at her job. the office is closed more than its open. And the apartments always have an issue. I wouldnt recommend this place to anyone while under this management. 

michael w.'s profile image
michael w. 
6 years ago

Michael white My name is michael white. I have been a resident of East Cleveland since 1993. I left and went into the service in 1993 and returned to east Cleveland in 1998. enough about that. Crystal Towers is a nice place to live. It is quiet and comfortable and the staff are nice and can be accessible when ever possible. The maintenance workers are on thier job and if you need anything from them they are there. And there is plenty of places to park and all in all, i do like being there. 

Business response:

Thank you for taking the time to share your feedback on your experience here at Crystal Tower! We are glad to read that you enjoy the quiet atmosphere of our community and our ample parking, and we appreciate your kind words about our hardworking onsite team. If you ever need anything in the future, just let us know and we would be happy to assist! 

Marie P.'s profile image
Marie P. 
6 years ago

Wonderful place to live! I love living here ! They have the view of downtown Cleveland is beautiful .My living room It's very spacious and their always having great events around the holidays it makes you feel right at home??and the management is wonderful! 

Renee J.'s profile image
Renee J. 
8 years ago

It's Horrible It's horrible!!! Vending machines are old and outdated they take your money. The hallways aren't clean or compactor rooms. The roaches are really really bad , cars get broken into and they have security on top of all that the leasing manager Karla is extremely rude to guest and tenants. 

Monita B.'s profile image
Monita B. 
9 years ago

Crystal towers Crystal Towers is aka Indi own apartment building I love this beauty my first experience in staying in the apartment it is a high rise I'm on the 19th floor wonderful view first week here they had a Kids day my kids enjoyed it it was wonderful very friendly fitness center pool I just love being here I'm glad my fiance chose this place I wouldn't have it any other way very clean security on staff and like the idea of my parking garage 

Frequently asked questions about Crystal Tower Apartments

How is Crystal Tower Apartments rated?

Crystal Tower Apartments has a 2.5 star rating with 121 reviews. 

When is Crystal Tower Apartments open?

Crystal Tower Apartments is open now. It will close at 3:00 p.m.  

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