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Crystal Springs Water

2.6

About this business

People have been enjoying the great taste of Crystal Springs water for over 90 years. Today, Crystal Springs offers a multitude of drinking water options—including Spring, Fluoridated, Purified and Distilled—that can be delivered straight to your home or office... 

Location details

3442-A Trant Avenue, Norfolk, VA, 23502, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.633 reviews
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Danielle Bradley's profile image
Danielle Bradley 
on Google
11 months ago

Update:Company called me and is making this right. Terrible!!! My company goes through Staples for our Crystal deliveries. EVERY single delivery we complain about them leaving our empties bottles outside on a Friday! We have had the directions to ring doorbell and bring our water bottles in and take empties with them and they don't do anything we request. Nothing changes and we have over 22 empty bottles they refuse to pick up because it has been constantly requested.We are fed up! 

Christian Soond's profile image
Christian Soond 
on Google
11 months ago

Quite possibly the worst managed business in all of Virginia. First they change my delivery schedule without notice a day before delivering meaning I couldn’t update my quantity to meet my need based on the schedule they chose. Then, after a scheduled delivery I come home to find the 5 empty 5gallon jugs I put out for swap still in my driveway and a note on a piece of paper saying “no 5 gallon bottles in stock”. Mind you, I was notified the day prior the delivery was to arrive as normal. I’m absolutely blown away that they o... read more

Dagmar Piegler's profile image
Dagmar Piegler 
on Google
a year ago

Great customer service! High quality water! 

Lisa Pacelli's profile image
Lisa Pacelli 
on Google
a year ago

Crystal Springs is probably the worst company I have dealt with in recent memory. My first water delivery never showed up. I called and they apologized and said they ran out of time. No word from them about it at all. I had to call. I went ahead and canceled it and I have had empty bottles sitting on my front porch for over two weeks. Every time I call, they tell me the date when it will be picked up and it is never picked up. Absolutely the worst service I have ever experienced. 

Jim Morris's profile image
Jim Morris 
on Google
a year ago

They continue to fail us in making timely deliveries! I have to call them to remind them we need re supplied. Then they still do not come when they promise. Very poor service. Looking to change companies. 

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Frequently asked questions about Crystal Springs Water

How is Crystal Springs Water rated?

Crystal Springs Water has a 2.6 star rating with 33 reviews. 

When is Crystal Springs Water open?

Crystal Springs Water is closed now. It will open on Monday at 9:00 a.m. 

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