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Crystal Practice Management
- Optometrists
- Austin, TX
About this business
Location details
11118 Conchos Trail, Austin, TX, 78726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had to share that I had the pleasure of having Violet at Crystal Tech Support help me with a billing issue today. She was so patient and helpful and made a stressful situation so much better. She was amazing and I appreciated having such an excellent experience with tech support! Violet really made my day!
Crystal PM is a great improvement from the EHR system we switched from. The system is great and whenever you do need something, support is quick. Their support team is awesome, some that I can name instantly: Adrianna and Zam. Thanks y'all!
We converted to Crystal a year ago and it's been a great experience for us. We continue to discover new features that are so helpful to us. For example, this week, Violet of Crystal Support helped us customize our billing statements. She added some key messages and simplified our statement template so that it will be easier for patients to understand. And earlier this week, Matt set up Crystal on 10 new workstations (as part of our Windows 11 upgrade). These are just two examples of the excellent support that we receive from... read more
Crystal is good for vision software. It is customizable and has a lot of good features like their credit card integration and integrated texting. Billing could be better. Customer Service is outstanding! Especially Violet who is always very knowledgeable and easy to work with.
Frequently asked questions about Crystal Practice Management
How is Crystal Practice Management rated?
Crystal Practice Management has a 4.2 star rating with 47 reviews.
When is Crystal Practice Management open?
Crystal Practice Management is closed now. It will open tomorrow at 9:00 a.m.
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