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Crystal Lake Health Center

3.0

About this business

Location details

4025 Chums Village Dr, Traverse City, MI, 49685, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.047 reviews
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Lindsey Anderson's profile image
Lindsey Anderson 
on Google
a month ago

Never would recommend this place to anyone especially anyone with children. I took my son to receive a vaccine. We tried in his arm first and he was crying, very upset. I was holding his as best as possible but he moved while the nurse was giving him the shot. She broke the skin but didn’t inject. He was moving too much so she pulled the needle back out. We opted for the leg instead and she got someone else to help her. The nurse reinserted the same needle in his leg. Never capped the needle as she went to get help even sat ... read more

Lindsay Murillo's profile image
Lindsay Murillo 
on Google
a month ago

My Boyfriend went to see Debra Swoverland after months of many concerning symptoms accumulating. I accompanied him to his appointment. NEVER in my life have I ever experienced such a lack of professionalism, compassion, or empathy. As he voiced his concerns and basically begged this woman to help him she told him 3 TIMES she didn’t care about him. I was floored! She then had the audacity to say that she gets paid whether he is there or not! She completely dismissed all of our concerns. She is clearly not in this line of work... read more

madyson oster's profile image
madyson oster 
on Google
a month ago

I, like many others, had some pretty bad experiences with Deb. She had been my PCP for many years during young adulthood. I felt that my concerns were frequently diminished, I was told abnormal things (That were confirmed as abnormal by other doctors.) were perfectly normal, and I felt I had to really fight to get any sort of actual answer to my problems. There were times U had to bring in my grandmother or ask my mother for advice on what to say so that I would be taken seriously. This led to a lot of health anxiety and sec... read more

Robert Zimmerman's profile image
Robert Zimmerman 
on Google
2 months ago

Front Desk staff is rude and condescending. Hung up on me because they "didn't like my tone" when I was sick and was calling for assistance. They make it pretty clear that they are not interested in providing a good experience. Even when you call their complaint line they will gaslight you and try make themselves look like the victim. It might be institution wide that they do not care about their patients. 

Brian Brinks's profile image
Brian Brinks 
on Google
3 months ago
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Frequently asked questions about Crystal Lake Health Center

How is Crystal Lake Health Center rated?

Crystal Lake Health Center has a 3 star rating with 47 reviews. 

When is Crystal Lake Health Center open?

Crystal Lake Health Center is closed now. It will open tomorrow at 7:00 a.m. 

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