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Crystal Lake Apartments
- Apartments
- West Pensacola, FL
About this business
Location details
7680 US-98, West Pensacola, FL, 32506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great place to live! Office staff is super helpful , welcoming and knowledgeable of the surrounding area. The grounds are very well kept. All around great staff and living environment.
Business response:
thank you for your review!
They advertised free cable and internet from 2014 until August 2016 but charged all the tenants at least 60 per month even though advertised for free. Included is completely different than free. If you notice, they took down the free signs after I confronted the office and corporate about false advertising. Corporate decided they are not breaking the law and are still stealing our money. A lawsuit is currently being put together to recoup all the money stolen from all the tenants from 2014 until August 2016 and for false adv... read more
Business response:
We appreciate the candid feedback on your experience so we know how to improve upon missteps of prior ownership. Our new ownership group has taken over at the end of January 2017 with a committment to making sure residents are treated with respect and have a great place they are proud to call home. Cable and Internet is currently an amenity that is provided to all residents of Crystal Lake, which allows residents to enjoy cable and internet without the hassle of set-up, credit checks, or having to worry about canceling or tr... read more
Business response:
Thank you for taking the time to rate Crystal Lake! We are glad you have had such a positive experience with us.
Frequently asked questions about Crystal Lake Apartments
How is Crystal Lake Apartments rated?
Crystal Lake Apartments has a 3.7 star rating with 268 reviews.
When is Crystal Lake Apartments open?
Crystal Lake Apartments is closed now. It will open tomorrow at 9:00 a.m.
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