Crunch Fitness - McKnight

Jeremy Cooper 

on Google

3 days ago

If I could choose 0 stars I absolutely would! I signed my 16 year old son up online, found out he already signed himself up (idk how a 16 yr old can legally enter a contract).. went in person to cancel my membership I created online and sign the waivers for my son to workout at the gym. A few days later my son called me and told me I had to come to the gym because I didn’t “sign the waivers” which I did in person.. fast forward to the next month… I was charged $25 and so was he.. I figured it was cause he didn’t pay his fee ... read more

Corey Noto 

on Google

a week ago

Unethical/illegal business practices. I joined when my contract with another gym was acquired by Crunch. I have documentation from them saying everything in my contract would remain the same and was told upon joining Crunch the same. Within 2 months of joining, I began being charged 40% more. I was not notified of this change and chose to say nothing, being a reasonable person. After approx. 1 year, this was then increased so that I was paying 250% of my contract that was never to change. Again, with no communication of this... read more

Bianca Donald 

on Google

2 weeks ago

I had a truly upsetting experience trying to cancel my Crunch Fitness membership after having a baby. I did everything I was told to do—came into the location in person to cancel, just like they said—but there was no manager available. I followed up multiple times over email and phone (my husband even went in to cancel for me) and instead of support or understanding, I was met with rudeness and unprofessionalism from the manager, Jordan. As a new mom dealing with a difficult first month with my newborn, this was the last thi... read more

Skyler Murphy 

on Google

2 weeks ago

Other than the struggle housekeeping the shower and the sauna floors clean, this place is top tier and the staff always has a smile on their face. I love the communities personality here. 

Kevin Woods 

on Google

3 weeks ago

I canceled my membership after reporting a man who loudly called me a homophobic slur. Staff didn’t document it, didn’t speak to him, and didn’t even ask for his name or talked to the guy. When I followed up, a manager told me it was “freedom of speech” and they couldn’t do anything. That’s… certainly a take. 🫠 Hate speech in a private business? Not protected. What was protected? Their indifference. I asked twice for basic accountability. Instead, I got gaslit with a Constitutional mansplaining by the manager. Sure, Jan.