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Crown Kia
- Car Dealers
- Tyler, TX
About this business
Crown Motor Company is a group of dealerships that offers new and pre-owned cars, trucks, minivans and sport utility vehicles. The dealership offers vehicles from various makes, such as Isuzu, Kia and Volkswagen. It offers the Ascender and i-series models from Isuzu. The dealership offers a variety of models from Kia, such as the Amanti, Optima, Rio, Rondo, Sorento, Spectra and Sportage. The dealership also offers several models from Volkswagen, such as the Eos, GTI, Jetta, Beetle, Passat, Rabbit and Touareg. The dealership ... read more
Location details
4818 Troup Hwy, Tyler, TX, 75703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
pleasantly surpised Actually very impressed. From looking at the place, you sure can't excpect much, but don't judge the book by its cover applies to this place. Took my CC in for service and they took real good care of me. My wife was in the market for a new car, went in to look at the vw van and they really treated her right. 3 or 4 trips looking at the van, ended up getting it from them. Great experience. Josh Knight was great!
poor poor service I have to agree with the man who wrote the last review. I was one of those saps who was ignorant enough to actually buy a Kia and i am here today to report that the incompatance of the staff only gets worse after the sale. The ac recently went out on my kia rio. I will admit that I know nothing about cars it was clearly obvious even to me which part was broken i just did not know what the part was called to order a new one. I went to the parts department at crown kia in tyler. I physically showed the servic... read more
Business owner Worst place I have ever seen. Very rude, very lazy, very disorganized, extreamly uncoperative, never return ur call. I wanted keys made for my car because I had bought it at an auction, it was like they ares nothing about my time. I called several times and each time I was put on hold for atleast 20 minutes and then they would transfer me to someone else. After waiting three weeks for keys I finally drove there where the moron in the parts departsment was extreamly rude and didn't care about the fact I had bee... read more
They're getting better. They're improving We used their online sales site and were happy with how we were treated and, actually, bought a pre-owned car from them. It was nice, it did have some paintwork that they didn't disclose, but we're willing to accept this. We did get a good deal and the car doesn't have any issues. Hopefully, they keep up the improvements in professionalism at their establishment.
Never Again I can not believe this place is still in buisness. I bought a car from them just over a year ago and have had trouble ever since. I have had to call for several different reasons and leave messages... I have NEVER had a call returned. The recptionist I have had to deal with should be fired. Customer service is clearly not at the top of the list for this company. The car that I bought is about as big of a joke as the dealership. What a mistake I made, I will never let it happen again.
Great service before the sale- not so great after We bought a new 2005 Volkswagon Jetta GLI from them about 6 months ago. We had to get the car brought in from Houston, because it was the last black one in Texas with that body style. Our salesman, John (who is no longer there) was wonderful. He emailed us pictures of the car- made sure we got the windows tinted, the spoiler put on, everything we wanted. After we had the car about a month, John left the dealership, and whenever I called to speak to them about a few minor issu... read more
They're getting better. They're improving We used their online sales site and were happy with how we were treated and, actually, bought a pre-owned car from them. It was nice, it did have some paintwork that they didn't disclose, but we're willing to accept this. We did get a good deal and the car doesn't have any issues. Hopefully, they keep up the improvements in professionalism at their establishment.
poor poor service I have to agree with the man who wrote the last review. I was one of those saps who was ignorant enough to actually buy a Kia and i am here today to report that the incompatance of the staff only gets worse after the sale. The ac recently went out on my kia rio. I will admit that I know nothing about cars it was clearly obvious even to me which part was broken i just did not know what the part was called to order a new one. I went to the parts department at crown kia in tyler. I physically showed the servic... read more
Never Again I can not believe this place is still in buisness. I bought a car from them just over a year ago and have had trouble ever since. I have had to call for several different reasons and leave messages... I have NEVER had a call returned. The recptionist I have had to deal with should be fired. Customer service is clearly not at the top of the list for this company. The car that I bought is about as big of a joke as the dealership. What a mistake I made, I will never let it happen again.
Frequently asked questions about Crown Kia
How is Crown Kia rated?
Crown Kia has a 3.7 star rating with 343 reviews.
When is Crown Kia open?
Crown Kia is closed now. It will open tomorrow at 9:00 a.m.
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