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Crowley Marine
- Boat Repair
- Denver, CO
About this business
If you're looking for personalized, one on one service, you'll find it at Crowley Marine. We are a family store, owned and operated by Dave and Lori Crowley. Operating for 40 years, Crowley Marine was originally started by James and Verna Crowley who are currently retired and enjoying their time traveling around the country. When Mom and Dad started the business in 1970 they did things the old fashioned way, treating customers like family. Today, 40 years later, we strive to continue the tradition with our loyal crew who has... read more
Location details
1401 Ulster St, Denver, CO, 80220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered parts and paid for RUSH NEXT DAY .......I then get the invoice showing the charges and the estimated delivery 4 days after I ordered my parts. There is no contact phone number on their website that I could find so I left a message via support and they called me back and said there was a problem with their shipping.......looking at other reviews, they have a problems with their shipping...others complaining of the same problem with their RUSH NEXT DAY service getting parts days later. DO NOT advertise something you ... read more
Two orders placed 24 days ago. Just got email that one of the orders has shipped but the other one is still processing. Have previously contacted them and they reminded me that I chose free no rush shipping and that my order would ship when they both came in. Apparently that was not true either. Take your business somewhere else, would not recommend! This behavior is unacceptable even with the delays over covid19!
Looks like the same story. Ordered a part and expected it by the end of the week. Monday I called and they didn't know what happened but it's an in stock part and they would expedite it. The following Monday came, still no part and the status was pending...NOT EVEN SHIPPED. Tried calling, but no answer. Left an e-mail, no answer. Called and left a call back number. Received a call and they said it hasn't shipped but it definitely was an in stock part. I told them it was supposed to be expedited last week and he said he could... read more
Customer service very poor. Won't contact me back after I've left multiple messages/emails. My order hasn't shipped and its been 10 days sense it was paid for. Awful business ethics
Same problem as those that reviewed just ahead of me. I ordered on May 26th and knew that some items would hold up the order but it said they would ship in 3 to 5 days. Being patient, I waited 15 days and then called. I actually got someone that said they weren't sure when the parts would be available. I had them delete those two items so the order could ship immediately. They credited me for the two parts but shorted me on the credit. It's now been another 4 days and no update that the order shipped. In the meantime, I plac... read more
Placed order on 05/18/20 and was informed half the order was not on hand and would take an extra 3-5 days to fill. After 10 days I called and was on hold for 15 min without talking to a soul. Then sent a message on their contact board, Next day called and was told it was now in stock and would ship by 06/05/20 . On 06/08/20 called and was put auto hold 20 min. until system told me that there was no one to take my call and to a leave message. Sent contact message- no reply. called 06/10/20 phone answered no one to take call. ... read more
Placed an order two weeks ago and still no parts...said it was covid related but google reviews indicate that orders are being filled on a timely basis...not sure what's up but would not recommend them....
I can not believe a company can do business like yours does. Over 2 weeks and I still do not have the parts I ordered. two parts initially went backorder and I was told the order would be delayed 3-5 days. I agreed and did not cancel the order. After 8 days still no shipping notification. No contact from Crowley Marine at all. I went online and checked the order status and it still showed as processing. I emailed support and told them to drop the backordered parts from the order and get the rest of the parts shipped asap. We... read more
still not here,sent email about tracking they said we cant track with your shipping check with your postal service, let me see now my country's postal service handles 175 million items a day would i just telephone and say hello do you have an item from Crowley Marine with no tracking number, why this company is in business is beyond me i have never ever had to deal with a company so incompetent it seems to be run with utter negligence, and dummy's, I have had to re order with another company and just forget about the cost an... read more
Business response:
Hello Shawn, I am very sorry for your negative experience with our establishment. Unfortunately I believe there was a misunderstanding with the method you chose for shipping. We offer a variety of shipping methods for our customers not located in the United States. The method you chose of "Parcel Post" is the most cost efficient, however the least reliable due to the fact a tracking number is not used and can take up to 20 business days for delivery. All of this information can be found on our website prior to making a purch... read more
Frequently asked questions about Crowley Marine
How is Crowley Marine rated?
Crowley Marine has a 1.2 star rating with 19 reviews.
When is Crowley Marine open?
Crowley Marine is closed now. It will open tomorrow at 8:00 a.m.
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