Crosstown Custom Shade & Glass

Debra 

on YellowBot

13 years ago

Great Experience! Highly Recommend! I had a great experience with Crosstown! Theycovered every window in my duplex apartment with all types of treatments - shutters, shades and drapery and it was a very difficult job. My windows were extremely large and hard to treat but they figured out a way to do them. They did an amazing job and paid attention to every detail. In my experience, when one of the shades I ordered was installed and the color looked so different in the room than what I expected, they exchanged it or me. Appar... read more

Cheryl B. 

on Citysearch

13 years ago

Thoroughly Satisfied – We love the window treatments! They really enhance the look and feel of the rooms. Marcy and the "team" at Crosstown did an amazing job of guiding us through the process and helped make it a very pleasant and smooth experience. Marcy provided color, style, and fabric suggestions with her professional expertise. Every step of the way, Crosstown saw to it that every aspect was taken care of appropriately, whether it was when Jeff came to carefully measure and survey the rooms and offered additional ideas... read more

Caveat E. 

on Insider Pages

13 years ago

Run a mile! Insiders please note -- this is a real review from an actual customer. I ordered a very expensive window shade in linen beige. It arrived in a disgusting greenish color. Crosstown utterly refused to acknowledge any problem. Their only "remedy" was to try to get me to order a replacement in a color I did not want, for more money. Their product was unacceptable, and their attitude was worse. I would steer well clear of this place. 

Serratia M. 

on Citysearch

13 years ago

Run a Mile! – Citysearchers please note: this is a real review from an actual customer. I ordered a very expensive window shade in linen beige. It arrived in a disgusting greenish color. Crosstown utterly refused to acknowledge any problem. Their only "remedy" was to try to get me to order a replacement in a color I did not want, for more money. Their product was unacceptable and their attitude was worse. I would steer well clear of this place. 

zippydoodle 

on Citysearch

13 years ago

Fantastic Find!!!! – I recently had the most pleasant and positive experience with a firm that I wanted to share. When I received their proposal with their mission statement that read "From inception to completion your satisfaction is our goal", I wondered if this really could be true. I have had so many unpleasant experiences with people doing work in my home that I was skeptical. But it was true. The first step was laying out the project in the showroom by picking fabrics and styles of treatments. Then someone came to my h... read more

DB74 

on Citysearch

13 years ago

Great Experience – My wife and I have purchased 6 window treatments from Marcy and Jeff and have had a very pleasurable experience. They have a great selection, very reasonable prices and their installers are skilled and courteous. We have worked with many of their competitors on the UWS and Crosstown is truely in a class by itself. Definitely give them a shot. 

Linda Katz 

on Citysearch

13 years ago

We loved working with Crosstown – To prospective consumers, My husband, daughter and I just moved into a rental. I worked with Nancy, who was very helpful with regards to chosing a reasonably priced shade that had the look and feel we wanted and let in just the right amount of light according to the illumination and privacy needs of each windown/room. We moved during the summer and there was a lot of light streaming into our living room windows that really heated up that spot. I asked about black, yes, black sheer shades whi... read more

NYCBornandRaised 

on Citysearch

13 years ago

Crosstown Custom Make You Happy – I'm one of those annoying customers that likes to ask a lot of questions and be on top of things to have them my way, they were very accommodating and helpful. They get an A++ from me, happy all around. I highly recommend them to anyone who wants good quality window treatments... you won't be disappointed! 

sarahchn 

on Yellow Pages

13 years ago

I've been dealing with Crosstown for 12+ years for my apartment, weekend home and office jobs and think they're great; I've recommended them to others who share my opinion. I've come to know their staff well, which is a big help, since I don't have to be home supervising them. And, the fact that there's been very little staff turnover says alot about their operation. They recently completed the job of covering the windows of my entire house that included a room of motorized shades --- this huge project took nearly two years ... read more