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Crosstown Custom Shade & Glass

4.7

About this business

Crosstown Custom Shade & Glass is Manhattan's Premier Hunter Douglas Dealer and Glass Shower Door Specialists. New York Living - Your home is your sanctuary. A place to relax, unwind, feel comfortable a reprieve from the hustle and bustle of New York City life. Regardless of your preferred style whether casual, contemporary, eclectic or luxurious the furnishings, window treatments, glass and mirror together create your unique space. That's where we come in. We can help you achieve the feeling you want to come home to. We wil... read more

Location details

200 W 86th St, New York, NY, 10024, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.7133 reviews
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Caryn's profile image
2 years ago

Love my windows I have ordered 2 different Hunter-Douglas window treatments from Crosstown. I love them both. They came and measured all my windows. I ordered at separate time. They were totally professional on all occasions and I would highly recommend them 

Caveat's profile image
2 years ago

Run a mile! Insiders please note -- this is a real review from an actual customer. I ordered a very expensive window shade in linen beige. It arrived in a disgusting greenish color. Crosstown utterly refused to acknowledge any problem. Their only "remedy" was to try to get me to order a replacement in a color I did not want, for more money. Their product was unacceptable, and their attitude was worse. I would steer well clear of this place. 

Debra R.'s profile image
Debra R. 
9 years ago

I first discovered Crosstown Custom Shade (UWS location) when I had a problem with a window treatment installed by another company. They were so helpful and professional in assisting me to fix a problem on a job that they did not even handle. I was so impressed and appreciative. Shortly thereafter I needed to replace another window treatment and there was no question where I was going to go. Marcy and her staff were incredibly helpful in assisting me pick the right window treatment and drapes. Their expertise, patience and p... read more

marc c.'s profile image
10 years ago

Crosstown Custom Shade and Glass is an excellent company to use if you are considering custom window treatments. We recently hired Crosstown to install motorized Hunter Douglas Window Treatments in our home. From the outset, they were exceptionally professional in all aspects of the process. The necessary measurements of the windows to create the custom treatments were made with laser precision. The proprietors, Marcy and Jeff Karpel , were very patient in sorting through the myriad choices of window treatments and helped to... read more

A. S.'s profile image
11 years ago

"I worked hard to find a shop that would update my "ancient" tub enclosure/sliding door; I found surprisingly few to choose from. Marcy (at UWS location) was very helpful, even with me out of town (working via computer and phone), and they did everything from demo to installation of shiny new enclosure. Crosstown charged more than I'd planned to spend (but we hadn't realized it wasn't as simple a job as originally thought; not standard sizing so more customized). I'm very pleased with final product.." 

emptor's profile image
11 years ago

Run a mile! YP Searchers please note -- this is a real review from an actual customer. I ordered a very expensive window shade in linen beige. It arrived in a disgusting greenish color. Crosstown utterly refused to acknowledge any problem. They tried to get me to order a replacement in a color I did not want, for more money. Even after I RETURNED the shade, they refused to refund my $500 deposit. This is a REALLY nasty outfit. 

Lou M.'s profile image
12 years ago

Over the past six months we have worked with Marcy and the wonderful Crosstown staff and artisans on three significant projects. The choice of fabrics for the upholstering projects was excellent. On the blinds and furniture related projects Crosstown’s artisans and installers were creative and their execution was excellent. We highly recommend Crosstown and will be working with them on future projects Lou & Joan M 

Beth S.'s profile image
12 years ago

Marcy and the entire Crosstown team have been a family owned company for years. They take pride in their business and give expert service. Their measurers and installers are efficient and on time. The Hunter Douglas line is superb and so is CROSSTOWN! 

debrasue's profile image
13 years ago

I had and awesome experience with Crosstown. They covered every window in my duplex apartment with all types of treatments - shutters, shades and drapery and it was a very difficult job. My windows were extremely large and hard to treat but they figured out a way to do them. They did an amazing job and paid attention to every detail. In my experience, when one of the shades I ordered was installed and the color looked so different in the room than what I expected, they exchanged it or me. Apparently, as a large dealer they h... read more

Frequently asked questions about Crosstown Custom Shade & Glass

How is Crosstown Custom Shade & Glass rated?

Crosstown Custom Shade & Glass has a 4.7 star rating with 133 reviews. 

When is Crosstown Custom Shade & Glass open?

Crosstown Custom Shade & Glass is closed now. It will open at 10:00 a.m. 

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