Crosstown Custom Shade & Glass

Debra R. 

on Citysearch

9 years ago

I first discovered Crosstown Custom Shade (UWS location) when I had a problem with a window treatment installed by another company. They were so helpful and professional in assisting me to fix a problem on a job that they did not even handle. I was so impressed and appreciative. Shortly thereafter I needed to replace another window treatment and there was no question where I was going to go. Marcy and her staff were incredibly helpful in assisting me pick the right window treatment and drapes. Their expertise, patience and p... read more

marc c. 

on Citysearch

10 years ago

Crosstown Custom Shade and Glass is an excellent company to use if you are considering custom window treatments. We recently hired Crosstown to install motorized Hunter Douglas Window Treatments in our home. From the outset, they were exceptionally professional in all aspects of the process. The necessary measurements of the windows to create the custom treatments were made with laser precision. The proprietors, Marcy and Jeff Karpel , were very patient in sorting through the myriad choices of window treatments and helped to... read more

A. S. 

on Citysearch

11 years ago

"I worked hard to find a shop that would update my "ancient" tub enclosure/sliding door; I found surprisingly few to choose from. Marcy (at UWS location) was very helpful, even with me out of town (working via computer and phone), and they did everything from demo to installation of shiny new enclosure. Crosstown charged more than I'd planned to spend (but we hadn't realized it wasn't as simple a job as originally thought; not standard sizing so more customized). I'm very pleased with final product.." 

Lou M. 

on Citysearch

12 years ago

Over the past six months we have worked with Marcy and the wonderful Crosstown staff and artisans on three significant projects. The choice of fabrics for the upholstering projects was excellent. On the blinds and furniture related projects Crosstown’s artisans and installers were creative and their execution was excellent. We highly recommend Crosstown and will be working with them on future projects Lou & Joan M 

Beth S. 

on Citysearch

12 years ago

Marcy and the entire Crosstown team have been a family owned company for years. They take pride in their business and give expert service. Their measurers and installers are efficient and on time. The Hunter Douglas line is superb and so is CROSSTOWN! 

Cheryl B. 

on Citysearch

13 years ago

Thoroughly Satisfied – We love the window treatments! They really enhance the look and feel of the rooms. Marcy and the "team" at Crosstown did an amazing job of guiding us through the process and helped make it a very pleasant and smooth experience. Marcy provided color, style, and fabric suggestions with her professional expertise. Every step of the way, Crosstown saw to it that every aspect was taken care of appropriately, whether it was when Jeff came to carefully measure and survey the rooms and offered additional ideas... read more

Serratia M. 

on Citysearch

13 years ago

Run a Mile! – Citysearchers please note: this is a real review from an actual customer. I ordered a very expensive window shade in linen beige. It arrived in a disgusting greenish color. Crosstown utterly refused to acknowledge any problem. Their only "remedy" was to try to get me to order a replacement in a color I did not want, for more money. Their product was unacceptable and their attitude was worse. I would steer well clear of this place. 

zippydoodle 

on Citysearch

13 years ago

Fantastic Find!!!! – I recently had the most pleasant and positive experience with a firm that I wanted to share. When I received their proposal with their mission statement that read "From inception to completion your satisfaction is our goal", I wondered if this really could be true. I have had so many unpleasant experiences with people doing work in my home that I was skeptical. But it was true. The first step was laying out the project in the showroom by picking fabrics and styles of treatments. Then someone came to my h... read more

DB74 

on Citysearch

13 years ago

Great Experience – My wife and I have purchased 6 window treatments from Marcy and Jeff and have had a very pleasurable experience. They have a great selection, very reasonable prices and their installers are skilled and courteous. We have worked with many of their competitors on the UWS and Crosstown is truely in a class by itself. Definitely give them a shot.