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Crossen Family Practice PC

2.8

About this business

Crossen Family Practice is a single provider practice that focuses on Family Medicine. You will receive care focused on preventative medicine so as to keep you healthy for as long as possible. We offer a friendly office environment and a focused regimen to keep you healthy. 

Location details

7603 Forest Ave STE 301, Ste 316, Richmond, VA, 23229, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.832 reviews
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Carol Smith's profile image
Carol Smith 
4 years ago

Visits for the last 2 years have finally forced us to change doctors. i echo all the other negative reviews: staff incompetent, disrespectful, no follow through on calls or filling prescriptions. plus the appointments took at least 2 hours, most of that time in the waiting room to see him and finally being told he wasn't in and we would see his NP. He does indeed need to retire or at least fire all his staff and start over again. 

Jan D.'s profile image
4 years ago

Dr. Crossen needs to retire. My last two appts. with him were very concerning. He's screaming at patients and not focusing on listening to them and helping them. His staff is so incompetent that nothing gets accomplished. My health has gotten considerably WORSE, because of this. Can't leave voicemail because mailbox is always full. When you can leave a voicemail, they NEVER return your call. Can't get any Rx's refilled because Pharmacy can't get in touch with this Office. He has moved out of his Office and into his home. His... read more

Dennis G's profile image
5 years ago

Dr. Crossen is a fine gentleman but his staff is the worst I have ever dealt with. They do not return calls for any reason, I called for an appointment and am still waiting to hear back from staff. They have told me for the last three years they have phone issues. I'm in the process of finding a new Doctor. 

Hebry "Jack" Conner's profile image
Hebry "Jack" Conner 
6 years ago

Dr. Crossen has been my physician for over 25 years. His ability and compassion are unequaled by any physician in Richmond. His ability to evaluate a problem and reach the right conclusion is amazing. He has great compassion for his patients and their families. Their is no other doctor that I would ever choose over Dr. Crossen. Not only has he been my doctor but he has been the doctor for all of my family. Henry "Jack" Conner 

Laurie Travis's profile image
Laurie Travis 
6 years ago

My GP for 32yrs. Last 2 or 3yrs staff gone downhill. Cant get meds filled on time. Cant leave V-ml -boxes are full. Need to renew prescription. Walgreen's cant get a callback from them. Staff is terrible, disrespectful. Cant even get through to get my medical records transferred. I'm at a loss as to what to do. I do not trust this practice to do the right thing anymore. How can I grade the doctor when I cant even get in to see him anymore? 

Debbie Simmons's profile image
Debbie Simmons 
7 years ago

My father tried to get treatment by this doctor for a month and a half with no results. We had to go to another practice who expressed concern about Dr. Crossen's wide range of diagnoses. He went back for a follow-up appointment and Dr. Crossen sent the nurse out to ask my father why he was there. Getting a referral from this office to a specialist is nearly impossible. 

Anonymous's profile image
7 years ago

Dr. Crossen is an amazing diagnostician, as a family physician he has treated many members of my family. He is a real life saver. 

James's profile image
7 years ago

Have been trying to set an appointment for the last two weeks leaving messages with no return call. Finally reached receptionist and informed me that the are not taking new patients at this time even though this website says otherwise. I will take my money elsewhere. 

Julie's profile image
8 years ago

Keith is warm, attentive and genuinely cares for his patients. He is a wonderful doctor with expertise in so many different areas and is an amazing diagnostician. He is thorough yet conservative in his treatment and stays informed about the latest developments in medicine. I cannot recommend him more highly. 

Frequently asked questions about Crossen Family Practice PC

How is Crossen Family Practice PC rated?

Crossen Family Practice PC has a 2.8 star rating with 32 reviews. 

When is Crossen Family Practice PC open?

Crossen Family Practice PC is closed now. It will open tomorrow at 8:30 a.m. 

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