CrossCountry Mortgage, LLC

gm0980 

on BBB

5 years ago

Stay Away! They will do a bait and switch - lure you in with an enticing Loan Estimate, take 2 months to process your loan, and then offer you a Closing Disclosure at the 11th hour, with much higher closing costs. Don't waste your time! 

Cornelius C. 

on BBB

5 years ago

Horrible experience no one calls you to let you know your status on loan once I told them I no longer wanted to use them they ran credit over and over and denied my loan instead of withdrawing from it 

Norman D 

on BBB

5 years ago

Worst company ever. One week before close I signed electronically loan docs. Day before close details completely changed. Too late to back out. After closING they told me they sold my loan to another company and gave me a loan number. That company had no idea who I was. Then CC told it was sold to another company. They also never heard of me. Meanwhile I sent first payment to company A. They couldn’t find my payment. Final result. The loan was never sold. Had to stop payment on first payment and make phone payment to CC. TOT... read more

Jason J. 

on BBB

5 years ago

This company is running unauthorized credit checks ... BEWARE OF SHANNON ******... this woman will literally ask for ur info... U can tell her not to run a hard check she will anyways... she is very very unknowledgeable about home purchases n credit issues... I have paid to work with credit repair companies who told me to run at a certian time n date ... She decided to run prior... Told me I had a 590 she needed to see a 620, my gf called gave less info they told her approval at 580 n she has worse credit than I ... I am a h... read more

Chris H. 

on BBB

5 years ago

This seems to be a bait and switch company. I was specifically looking for a Bank Statement Only Verification Program for a Home Equity Loan or HELOC. I reviewed the website and they offered the program. I filled out the online form to get a rate quote and as soon as I hit submit my phone rang from a caller in Gainesville, FL. The 1st guy on the phone was nice, fast talker, energetic etc. and I explained exactly what I was looking for. He said no problem I am going to get you over to one of our loan processors. Soon afterwar... read more

Vishnu W 

on BBB

5 years ago

At the end of the closing on the house.they're wasn't any communication. Between the loaner,the Builder and the mortgage team. Everything went left.We thought everything was fine until.something came up. That no one had no idea about.although we still signed off on the deal. Kind of felt like we was being robbed.thank you!