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Cross Creek Apartments
- Apartments
- Columbus, GA
About this business
Location details
3911 Steam Mill Rd, Steam Mill Rd, Columbus, GA, 31907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Be careful! Please be careful of any move in offer. You just may not get it and will not be told until after you have signed the lease.
Business response:
Thank you for your message. I appreciate your willingness to address the concerns regarding my move-in process. I agree that maintaining the integrity of any offers made is very important tous. Please contact the property manager as soon as possible so we can review your account together. Please let me know if there is any additional information you need from me beforehand. Thank you again for your assistance.
A Warning to Prospective Residents: Cross Creek Apartments and Pegasus Property Management's Disregard for Tenants Certainly! Here's a condensed version of the review: --- **Title: Warning: Issues with Cross Creek Apartments and Pegasus Property Management** Hi everyone, I want to share our bad experience with Cross Creek Apartments and Pegasus Property Management. They made a lot of excuses that didn't make sense, like their phones and computers not working. They also didn't keep their promise about a special deal. The wors... read more
Business response:
We appreciate you taking the time to give feedback. It is always our goal to be transparent, communicative, and professional, and we sincerely apologize if you felt otherwise about your experience. While we certainly regret to read your comments, we hope everything has been resolved to your satisfaction. If not, please contact us at communications@pegasusresidential.com for further assistance. Thank you.
Honest review You get charged for community fees for the amenities that have been under renovation for 12 months now. This means there is NO laundry facilities, pool, fitness center, or clubhouse like they advertise on the website. RUN!!
Business response:
We appreciate your insight and are sorry for any inconvenience with our amenities. If you'd like to speak with us regarding the renovation timeline, please reach out to us at Crosscreek-pm@pegasusresidential.com for assistance.
Roaches and False Amenities This place has roaches and is charging for amenities that do not exist in any capacity. They are simply playing the "it's coming soon" game which allows them to continue pocketing the money. They are plenty nice while they rope you into a contract you will soon wish to break
Business response:
We appreciate your feedback and are sorry for any inconvenience you are experiencing with pest control and access to our amenities. We would like to address both of these for you promptly. Please contact Crosscreek-pm@pegasusresidential.com for us to arrange pest control services and update you on our amenities. Thank you.
Exceptional Service The application and approval process was great. The property manager Ms Pam was very efficient in responding in a timely manner and keeping me up with the status of everything! Working from home I was so pleased to learn cable and internet are included at a discounted rate. Highly recommend
Business response:
We are humbled by your recommendation and your praise for Ms. Pam and her efficiency and helpfulness throughout your leasing process. Thank you for letting us know, and please reach out if we can be of any assistance.
Honest Review The property is under new management and the new company is Excellent. The application process is nice and smooth. Miss Pamela is great! She is on top of things. It’s very quiet over here. Cable is included with your rent. Internet(spectrum) and I believe two cable boxes. But aside from a few minor things, the overall experience is great.
Business response:
We appreciate your positive feedback about Ms. Pam and are pleased you've been satisfied with your overall experience. However, if you have any outstanding concerns that need our attention, please be sure to visit the office or email us at Crosscreek-pm@pegasusresidential.com for assistance. Thank you!
Nice community!! Mrs.White was such a great help. She made the process a breeze. The community has been updated and my apt is just what I wanted. Very cozy!!
Business response:
We love that Mrs. White made such an impact with her excellent service. We are so glad you are here with us. Thank you!
Comfortable I moved from Mississippi to Columbus and I really enjoyed here I’m comfortable in my unit to point I don’t come outside often lol…. But overall it’s excellent place to stay
Business response:
We are so glad you are here with us and that you are so comfortable and content in your home and in our community. Thank you for the 5-star review!
Great Apartment Complex! This place is becoming a gem. It’s been transformed over the last year and more improvements are coming. The staff is especially nice.
Business response:
It means so much to us to know you see the improvements our team is making and the dedication they have to our residents and community. Thank you for sharing your 5-star thoughts with us!
Frequently asked questions about Cross Creek Apartments
How is Cross Creek Apartments rated?
Cross Creek Apartments has a 3.9 star rating with 184 reviews.
When is Cross Creek Apartments open?
Cross Creek Apartments is closed now. It will open tomorrow at 9:00 a.m.
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