Cronic Nissan Service Department

Michael Kelley 

on Google

2 months ago

Last year, I paid Cronic Nissan to replace the air filter in my truck with a genuine Nissan air filter. Today when I was getting the oil changed in my truck at Cronic Nissan, I purchased a genuine Nissan air filter to install in my truck myself to save a few bucks on labor. However, when I went to install it after I arrived back home, I discovered that the air filter Cronic Nissan installed in my truck last year is not the genuine Nissan air filter that I paid for, but rather a cheaper generic air filter. So, I drove back to... read more

Barnes Lakeside Info 

on Google

6 months ago

Spoke with Marie & Madalyn in customer service to inquire about and schedule an appt for a check engine light and battery issue we were having in my daughters car. Both were super helpful, friendly and professional. Shortly after arrival we received notice that the battery was faulty and was covered under warranty so they went ahead and replaced it. They kept us updated by text as well. We were very pleased with the level of service we received. Thanks ladies! 

Jasmine Holloway 

on Google

a year ago

First time was only 3 days after I purchased my car, key fob batteries were dying and Mr. Herb instructed me to come in and get the batteries changed. So I did, it was only after I had left the dealership that the card I had used to make my down payment was charged without my authorization or knowledge. Battery replacement is covered under my warranty, the key fobs should have came with new batteries anyways. 1/8/25: after the onset of the seatbelt buckle defect, and the vehicle having stalled and showing signs of a failing ... read more

Artavia Combs 

on Google

a year ago

Scheduled an appointment for a recalls and was early to appointment, I asked if there were loaner/rental cars so that I could go to work. I was put on hold to check what see service I would be receiving I was told yes there are vehicles and one would be ready, I arrived at 8:50 to be told no they don’t have any loaner/renter vehicles. I then advised the service rep I called before coming there was one slotted for me and he goes to the service manager and then says no there is not one available for me and I could just resched... read more