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Crimson Ridge
- Consumer Services
- Rockford, IL
About this business
Retail store
Location details
735 N Perryville Rd, Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Never Again Will I Go There! I am very disappointed in the service I received at Crimson Ridge. I ordered flowers to be delivered at a hospital. The hospital denied the flowers and crimson ridge called in order to obtain the receivers home address. I gave them their home address. I called the receiver later that night 7pm and they didn't receive the flowers yet and I didn't get another call from Crimson Ridge. I called Crimson Ridge and a man told me they called the homeowner they didn't answer their phone and we tried to de... read more
Won't ship THE worst customer service experience ever. They have a very cute custom snowflake necklace that is different each year. I received one as a gift and wanted to get one for a relative. I was told they don't ship anything as they can't be running to the post office every other minute. Really...could you charge me and others $10 shipping and handling on this "very popular item" and rubn to the post office once or twice a week? What is missing here is a total lack of the customer service gene.
Flowers aren't your friends at Crimson Ridge I have to say that I agree with all of the bad reviews; when I was looking for lillies for my fall wedding, my maid of honor & I stopped into Crimson Ridge to price their selection (I was willing to pay over $800 in fresh flowers alone)...whoever the salesperson was told me very rudely "I don't know what kind of little event you girls are planning, but lillies are not in season in November". I was very disappointed in the treatment I received. I left on the spot & will never retur... read more
Crimson Ridge is Very Rude! Along with most of the other reviews, I agree the staff is very RUDE! As a gift, my husband took me there to purchase a charm for my bracelet. There were 3 sales assoc. (1 male and 2 female) in the charm area all talking to one another and the only cusomers were my husband and me. I stood at the display thinking one of the staff would come and assist me, but no such luck. I then walked over and asked if I could get some help at one of the displays and they just looked at each other. They made me f... read more
True Story and Not a Good One This is a horrible horrible place of business. Last year around this time my boyfriend bought me a gift from this place. I ended up not liking it and went back with the receipt. The owner -Kip refused to let me return it, saying that he thought I had done something to the item. I called my lawyer because it was within 30 days, and the receipt said I would be able to return it within that period. Kip called me back a day or two later and apologized saying his lawyer advised him that he could lose... read more
Great place for last minute gifts Kip and the others are awesome. He took care of a special birthday arrangement with 1 hour notice. They are creative and responsive and always have been!! Steve F
Beautiful Bouquets and Great Gifts This unique store offers a good selection of gifts. In particular, they have an extensive collection of soaps, lotions, and bath products. They also have a large selection of fine jewelry. They have an outstanding selection of floral arrangements. They also gift wrap for free. PROS: free gift wrapping; outstanding sales (up to 75% off); floral sales CONS: regularly priced merchandise can be high
What part of GERBER DAISY don't you understand??? I was raised in very successful family business. It was successful because we gave the customer what they asked for. Yesterday I ordered flowers for my 15 year old daughter. I asked for a 50.00 GERBER daisy arrangement. I wanted ALL the "fun" bright colors of the gerbs I saw in there cooler. When it arrived at my door it contained 4 pink gerber daisies, some pink mini carnations, and a few mini pink roses. I called and complained and they said they would come and get it and b... read more
Crimson Ridge rules!! I grew up in Rockford and I've shopped at CR since they first opened their doors. It is an excellent place. Yes, it can get incredibly busy ... but they always wrap your gifts wonderfully and they've always been pleasant. The fact that it's swamped every year on the holidays is testament to their great service, day in and day out. The "bad" reviews below are likely the work of a competitor out to disparage Kip's good name. He's there every day - until late - and makes sure that customers are treated rig... read more
Frequently asked questions about Crimson Ridge
How is Crimson Ridge rated?
Crimson Ridge has a 4.6 star rating with 645 reviews.
When is Crimson Ridge open?
Crimson Ridge is open now. It will close at 6:00 p.m.
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