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Crew Carwash

2.5

About this business

Location details

10251 Hague Rd, Indianapolis, IN, 46256, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.545 reviews
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Sarah Baldwin's profile image
Sarah Baldwin 
on Google
3 weeks ago

Bought a car Friday 7/11 from a family member in Colorado and they washed it in a car wash for me - no issues. Drove home from Colorado and decided to get a membership again as I had one on my previous car - took it through 7/12 and my windshield cracked. Claims dept. is ruthless. Horrible customer service and blamed us for the crack stating there had to be an imperfection prior to entering and they have a sign that states they aren’t liable. Well obviously neither one of us can prove the other wrong so I argued morals and e... read more

Hana Zahrani's profile image
Hana Zahrani 
on Google
2 months ago

I rarely write negative reviews, but this has been one of the worst car wash experiences I’ve had — not just once, but twice. The first time I visited with my husband and kids, the rear wiper of our minivan was broken during the wash. One of the staff members promised us a free one-year membership as compensation, then said they would fix it — but none of that ever happened. It was all empty promises. A year later, I decided to give them another chance, hoping things had improved or the management had changed. I was absolute... read more

David Anderson's profile image
David Anderson 
on Google
5 months ago

If you listen to any advice on the internet, please DO NOT visit Crew Carwash. Our car was severely damaged when coming off the track while being “washed”. We watched the surveillance video with the on duty manager who assured us that we had done nothing wrong and that the company would definitely cover the damages. One week later we hear from Customer Support that “the only way for a vehicle to climb the conveyor wall in this manner would be if there is a problem with the vehicle’s alignment” and that they are not responsib... read more

Nathan Edwards's profile image
Nathan Edwards 
on Google
7 months ago

LOVE crew, but can we please have, I don’t know, a half second or more to put our cars in neutral before you shove us into the tunnel? 

Daniel Koller's profile image
Daniel Koller 
on Google
9 months ago

Staff is very friendly, and the car looks like brand new afterward! 

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Frequently asked questions about Crew Carwash

How is Crew Carwash rated?

Crew Carwash has a 2.5 star rating with 45 reviews. 

When is Crew Carwash open?

Crew Carwash is closed now. It will open on Monday at 8:00 a.m. 

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