Creekstone's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Creekstone

3.8

About this business

Location details

266 Stewarts Ferry Pike, Stewarts Ferry Pike, Nashville, TN, 37214, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
3.8536 reviews
Select a rating
Autumn A.'s profile image
Autumn A. 
5 years ago

Tonya Tonya the new leasing agent was awesome !! She helped me within the last few days I needed to relocate !! Highly recommend this place .. great location and beautiful apartments ?? 

Business response:

Dear Resident,Thank you so much for your kind words. We are so excited that you have chosen Creekstone as your new home, and look forward to seeing you soon. Sincerely, Chennille TurnerCommunity Manager 

Kayla C.'s profile image
Kayla C. 
5 years ago

Wonderful Community! The location is great and you can easily access anywhere that you need to go. The staff is amazing! Super friendly and always informative and helpful! 

Business response:

Dear Valued Resident,Thank you so much for the kind words. The entire team at Creekstone Apartments makes it our goal toprovide the finest customer service each and every day as part of the LIVE IT! experience ourcompany is fully committed to delivering. Thank you for being a valued resident and callingCreekstone home. If there is anything that I can ever do for you, please feel free tocontact me at 615.889.6191 or creekstonemgr@hrpliving.com.Kindest Regards,Susan Wisdom, Community Manager 

Megan F.'s profile image
Megan F. 
6 years ago

Dangerous Recluse Spider Infestation, Terrible Maintenance, and Management Response New management came in about 6 months ago and we were excited because everything appeared positive. However we've been terribly disappointed. When you speak with them they tell you exactly what you want to hear but there is no follow up action. It took 3 weeks for someone to attend to a leak in the unit which stemmed from a cracked tub in the unit upstairs that was never fixed appropriately even though the tenant had reported it. Another leak... read more

Business response:

Dear Valued Resident,My team and I would like to extend our sincerest apologies to you for your experience here atCreekstone. It is our goal to provide the finest customer service each and every day aspart of the LIVE IT! experience our company is fully committed to delivering. I have an opendoor policy and you are always welcome to contact me or come by the business office at yourearliest convenience. I hope to hear from you soon. I can be reached at 615-889-6191 orcreekstonemgr@hrpliving.com.Kindest Regards,Susan Wisdom, C... read more

Shrwanda C.'s profile image
Shrwanda C. 
7 years ago

So far so good Moved in about 3 weeks ago so far so good. Nikki in the leasing office has been SUPER nice and helpful during my whole moving process!!! I had a leak in my bathroom sink when I first moved in and maintenance came that same day and replaced my faucet. I’m really enjoying living here but at times the planes can get a little loud. 

Emily B.'s profile image
Emily B. 
7 years ago

Good Staff! I have been living here for six months and am very happy! Over the past holiday weekend I had some maintenance issues in my apartment and the staff responded very quickly and resolved the problem. I recommend this community to my family and friends. Great location too with nice extras! 

Betty R.'s profile image
Betty R. 
8 years ago

Time to go! Lived here for 3 years. Getting ready to leave. Too many brown recluse spiders and red wasp in the summer. New management team is worse than the last bunch. Manager rarely here and doesn't care much? Maybe her schedule is why the property is a mess? Front gate is always open round the clock......doesn't really need to be there. Can be real noisy also. 

Business response:

Sorry to see this tenant go. Wish we would have helped you. This was with the previous management company. 

Betty A.'s profile image
Betty A. 
8 years ago

Just keeps getting worse I've lived here for several years. Just keeps getting worse! Rent continually goes up with numerous other fees added on.....it all brings the rent up! Good for the owners, but the property is poorly maintained. The actual footage (especially the 1 bedrooms) is much smaller than other complexes with comparable rent? More expensive for the smaller space! And again, after numerous other management changes, it still sucks! Just waiting for lease to end!! 

Business response:

This review was posted under previous management company. Our rents are actually pretty stable and we constantly look to be competitive- some rents go up and some do come down. As for added fees, all fees are listed in the lease and online. If you are still a resident with us please come in and see us and we will take care of any issues you might have. 

Betty R.'s profile image
Betty R. 
9 years ago

Getting worse! New owners that came in are awful! Slapped on paint and a roof and jacked up the rent. The grounds are hideous........very poorly maintained. Dumpster areas are always a mess. And last but not least, parking is bad! Way over priced for what you actually get. Management not so hot either. Don't seem to care much. 

Dl A.'s profile image
Dl A. 
9 years ago

old and hot the rent was at reasonable price until new owners came and threw some cheap paint up and bought trash cans only to add on another twenty dollars to the rent. The air doesn't reach the master bedroom so the summer time is terrible. All of the press wood is old and falling apart. It is nowhere near close to the cost of rent! 

Frequently asked questions about Creekstone

How is Creekstone rated?

Creekstone has a 3.8 star rating with 536 reviews. 

When is Creekstone open?

Creekstone is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com