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100 King William St, Adelaide, SA, 5000, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
After having one of their personel handle a valid claim that my insurance company got them to assess all I can say is that in the future I would refuse to have Crawfords process any claim of mine. His report was quite incredible! Pity one star is the minimum.
No service. Just plain unprofessional. It took ages to get claim assessed, then when settlement was queried we got handballed back to the insurer. Ended up communicating with their agents from all over Australia, NSW and WA. Had far more success in the end with Allianz who apologised for the poor outsourcing.
Took nearly a year for a simple claim. Consistent delays and incorrect information given to both me and the insurer. At several points I was blatantly lied to, and when I asked for evidence to support the false statements: no reply. Ended up having to deal with Allianz directly to fix their mistakes and had everything sorted out within 5 minutes on the phone to Allianz.
Crawford & Company has a 1.4 star rating with 7 reviews.
Crawford & Company is closed now. It will open at 8:30 a.m.
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