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Crab Shack
- Restaurants
- Newport News, VA
About this business
Location details
7601 River Rd, Newport News, VA, 23607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 11:00 p.m. |
The waitress was so rude and disrespectful . She served up plastic cups while everyone on place had real cups even the people that came in after us. I had to ask for silverware, real cups, condiments, napkins. I ask the manager to give us a new waitress. Manger was just as disrespectful as she goes and makes us new drinks and comments here are your real cups as you requested when sitting on table. The Manger and waitress were both disrespectful. I spent 88 dollars to eat and will never go back. I absolutely do not recommend ... read more
RecommendedI am super happy with eating @ this restauraunt as food was yummy! love it!
RecommendedMy #1 GO-TO seafood spot when coming back to visit the Peninsula. Amazing food, and the staff are like family. No corporate restaurant can compare to a fresh, made from scratch meal. And being a local family owned establishment only adds love to every bite. Highly recommend the she-crab soup (on point!) and the soft shell crab dinner (hurry while they’re in season!) There’s also a patio and a HUGE fishing pier to catch the breathtaking views of the sunset over the James River. This place is second to none. HIGHLY RECOMMENDED... read more
RecommendedExcellent food, and even better service! Definitely a customer first, family owned restaurant.
prices are high, waitresses are pretty good during day considering they have to bus the tables & wash the dishes as there is no dishwasher during the day! Owners & their family members are rude, they are not polite - they curse & scream at the wait staff. I'll never go back.
RecommendedThis was our first time visiting since we moved to the area. Even though it is on the river, you still get a beachy vibe. Steamed crab was good and the hushpuppies are delicious. We will definitely return.
Served lukewarm soup and browned salad. Waited 30 minutes during lunch, left after two other tables sat down and were served soon after arrival. They don’t want our business fine. I’ll let everyone I know to eat elsewhere.
I was brought a salad with brown wilting lettuce and bruised cherry tomatoes... Two tables that were seated after us were served their meals before us.
absolutely worst service I've ever been given. we were sat, and waited for 15 minutes for somebody to take our drink orders. absolutely nothing. nobody came by and said a waiter will be with you shortly or anything. nothing has changed in the 2 years since I last visited. absolutely horrible.
Frequently asked questions about Crab Shack
How is Crab Shack rated?
Crab Shack has a 4 star rating with 3,627 reviews.
When is Crab Shack open?
Crab Shack is closed now. It will open at 11:00 a.m.
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