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Crab House at Pier 39

4.3

About this business

Crab House is a nice place to savor delicious crab dishes. Dungeness Killer Crab is a super duper hit here. Crab Chowder, Crab Fondue with Swiss Chard and mouth-watering Crab Enchilada are some other dishes that would sweep you off your feet. If you are a seafood lover and are fond of crabs, then Crab House is a must visit. The restaurant has a romantic atmosphere, as also it provides a good view of the city. 

Location details

203 Pier 39, Ste 203, San Francisco, CA, 94133, United States

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WeekdayScheduleStatus
Mon11:30 a.m. to 10:00 p.m.
Tue11:30 a.m. to 10:00 p.m.
Wed11:30 a.m. to 10:00 p.m.
Thu11:30 a.m. to 10:00 p.m.
Fri11:30 a.m. to 10:00 p.m.
Sat11:30 a.m. to 10:00 p.m.
Sun11:30 a.m. to 10:00 p.m.
4.35,419 reviews
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Sherry Tsai's profile image
Sherry Tsai 
7 years ago

Views were awesome and Seafood plater was good but could be better. The restroom was way too dirty😱😱 

Business response:

Thank you for the 4/5 review, Sherry! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our amazing views. We take cleanliness seriously, and we'll address your concerns regarding our restrooms with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a beautiful day! 

Antoneya P. Banks-Graves's profile image
Antoneya P. Banks-Graves 
7 years ago

Excellent food and service!!! Sarah was our waitress, she's always professional. 

Business response:

Thank you for the excellent review, Antoneya! We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not surprising that Sarah took such wonderful care of you and made you feel so valued. She's is an important member of our team! We look forward to hosting you again soon for another stellar experience! Have a beautiful day! 

Kerry Duffy's profile image
Kerry Duffy 
8 years ago

A bit pricey but expected in a tourist trap. Food OK. Wouldn't go back. 

Business response:

We appreciate the feedback, Kerry. While it's great you enjoyed your time with us, we're disappointed your meal was anything less than perfect. We look forward to sharing a more positive experience with you soon. 

Jemma Dee's profile image
Jemma Dee 
8 years ago

They served flat coke amd when we asked for more they sais their machine doesnt have carbonate in it ???? They offered us some sort of drink from a bottle . The food was nothin special and we ended up goin to the counter to pay as the very nice waiter was busy. Wouldn't go again 

Business response:

Thank you for taking the time to share your feedback, Jemma. It's unfortunate you had such challenges during your time with us. Your experience is not on par with the high caliber dishes we're accustomed to sharing with our guests. Please use the link to provide us with your direct contact information. A member of our team would like to reach out to you directly. https://m.me/144381111597 We hope for the chance to host you again soon for a more positive experience. 

Raul Zepeda's profile image
Raul Zepeda 
recommend  Recommended
8 years ago

Business response:

Thanks for sharing this perfect rating, Raul! We're thrilled to hear you enjoyed your time with us! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit! Have a beautiful day! 

Janet Fulay's profile image
Janet Fulay 
8 years ago

If you're looking for free seafood and insane beefy crabs and hearty portions then I recommend this place. Food is great and you definitely won't leave hungry. 

Business response:

Thank you for the excellent review, Janet! We're delighted to hear that you had such an amazing dining experience with us! It's wonderful that our team provided you with excellent service and that your meal was flavorful and delicious! We'd love to host you again soon for more mouthwatering cuisine! Thanks for sharing and have a lovely day! 

Tiffany Wright's profile image
Tiffany Wright 
8 years ago

The food was amazing and customer service was more then great we were pampered... Will definitely be back soon.. 

Business response:

Thanks for the great review, Tiffany! We're happy your time with us was so wonderful! We care about our guests so we strive to offer the highest levels of service as well as fresh and delicious food. It's fantastic you enjoyed our dishes so much and that our team took such good care of you. We can't wait to see you again soon so we can share another excellent experience with you! Have a great day! 

Ganymede Pasion's profile image
Ganymede Pasion 
8 years ago

Great place great service but a bit bummed out that the crab headfat was removed thats the best part of the crab :( i was really excited about the head fat too 

Business response:

Thank you for the fantastic rating, Ganymede! We're delighted to hear you enjoyed your meal with us! We pride ourselves on providing exceptional service to our guests at all times. We look forward to hosting you again in the future! Thank you again for taking the time to share your review. Have a wonderful day! 

Damon Beacham's profile image
Damon Beacham 
8 years ago

Middle of the road garlic crab. Filet Mignon was way better than expected. Outstanding garlic fries. 

Business response:

We appreciate the feedback, Damon. We're happy you had a pleasant meal with us despite not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward. We do hope to host you again soon for a more positive experience. 

Frequently asked questions about Crab House at Pier 39

How is Crab House at Pier 39 rated?

Crab House at Pier 39 has a 4.3 star rating with 5,419 reviews. 

When is Crab House at Pier 39 open?

Crab House at Pier 39 is closed now. It will open at 11:30 a.m. 

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