This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Crab House at Pier 39
- Restaurants
- San Francisco, CA
About this business
Crab House is a nice place to savor delicious crab dishes. Dungeness Killer Crab is a super duper hit here. Crab Chowder, Crab Fondue with Swiss Chard and mouth-watering Crab Enchilada are some other dishes that would sweep you off your feet. If you are a seafood lover and are fond of crabs, then Crab House is a must visit. The restaurant has a romantic atmosphere, as also it provides a good view of the city.
Location details
203 Pier 39, Ste 203, San Francisco, CA, 94133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 10:00 p.m. | |
| Tue | 11:30 a.m. to 10:00 p.m. | |
| Wed | 11:30 a.m. to 10:00 p.m. | |
| Thu | 11:30 a.m. to 10:00 p.m. | |
| Fri | 11:30 a.m. to 10:00 p.m. | |
| Sat | 11:30 a.m. to 10:00 p.m. | |
| Sun | 11:30 a.m. to 10:00 p.m. |
1. The amount of money we're paying for good service was thrown out the window. 1.Hostess was rude 2. Dissatisfied bread was cold vs warm 3. Butter was burnt vs clean for crab meat 4. Side dishes was not all that French fries with a filet mignon vs baked potato should be considered. Bussing the table before were actually done. Not a good experience.
Business response:
Thank you for taking the time to share your feedback, Bernadette. It's unfortunate you had such challenges during your time with us and that our team didn't go above and beyond to accommodate your needs. We also regret that your dishes weren't prepared properly and to your satisfaction. We care deeply about the happiness of our guests. Your experience is not on par with the high caliber dishes we're accustomed to sharing with our guests so we'll address your feedback with the appropriate members of our team so we may improve... read more
RecommendedDelicious Seafood!!! The secret garlic sauce was yummy!!
Business response:
Thank you for sharing the outstanding review, Laura! It was a pleasure hosting you and providing you with a perfectly cooked meal. Serving our guests only the most exceptional cuisine is something we take very seriously and we couldn't be happier that you had such a positive dining experience. We truly appreciate you taking the time to share and we look forward to seeing you again soon.
Good service. The food are delicious
Business response:
Thanks for the great review, Henry ! We're happy your time with us was so wonderful! We care about our guests so we strive to offer the highest levels of service as well as fresh and delicious food. It's fantastic you enjoyed our mouthwatering dishes so much and that our team took such good care of you. That's what we like to see! We can't wait to see you again soon so we can share another excellent experience with you! Have a stellar day!
Very nice restaurant. Crab chowder was to die for. Crab pasta is very good. The only thing is they rush you to leave so be ready to swallow your food.
Business response:
Thank you for sharing, Violeta! We're so glad that you enjoyed our fresh, delicious food; we couldn't ask for anything more! However, we regret that you feel this way regarding our service. We'll be sure to discuss your feedback with our team to ensure none of our guests feel rushed. We'd love to host you again in the near future for an even better experience! Have a beautiful day!
Ci siamo trovati bene, il conto giusto per quello che si mangia. La zuppa di granchio? FANTASTICA
Business response:
Grazie per la fantastica recensione, Martina! È fantastico che ti sia divertito così tanto con noi! Amiamo condividere la nostra passione per il cibo delizioso con i nostri ospiti e il vostro elogio per i nostri piatti deliziosi ci fa sapere che stiamo facendo il nostro lavoro! Non vediamo l'ora di ospitarvi di nuovo presto per un'altra fantastica esperienza! Buona giornata!
The wait to be seated was pretty long, but when we got our food, it was abundantly clear why so many people were in line to get in. Everything was cooked to perfection, the staff was friendly, and the restaurant has a gorgeous view of the water.
Business response:
Thank you for the excellent review, Reese! It's outstanding you had such an amazing experience with us! We're delighted you enjoyed our delicious dishes so much and that our team made you feel so welcome. We aim to please and your praise lets us know we're doing our job! We look forward to hosting you again soon for another stellar experience! Have a lovely day!
Business response:
We appreciate the feedback, Rüdiger. We're disappointed to hear you were dissatisfied with your recent meal. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.
We got the crab platter for 2 and some garlic noodles. I was in heaven. And Luis the bartender was fabulous! Made a basil martini that was the best martini I have ever had.
Business response:
Thank you for the excellent review, Paula! It's outstanding you had such an amazing experience with us! We're delighted you enjoyed our delicious dishes so much and that Luis provided you with such great service. We aim to please and your praise lets us know we're doing our job! We look forward to hosting you again soon for another stellar experience! Have a lovely day!
Si
Business response:
¡Gracias por la calificación maravillosa, Elisa! ¡Es fantástico que hayas disfrutado tanto tu tiempo con nosotros! ¡Esperamos poder presentarte de nuevo pronto para otra experiencia increíble! ¡Tenga un día fantástico!
Frequently asked questions about Crab House at Pier 39
How is Crab House at Pier 39 rated?
Crab House at Pier 39 has a 4.3 star rating with 5,419 reviews.
When is Crab House at Pier 39 open?
Crab House at Pier 39 is closed now. It will open at 11:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com