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Courtyard Little Rock Downtown
- Hotels
- Little Rock, AR
About this business
This downtown Little Rock hotel is within walking distance to the Clinton Presidential Center, the State House Convention Center and the Arkansas Museum of Discovery. Indoor Pool, free WiFi and 24-hour fitness center.
Location details
521 President Clinton Ave, Little Rock, AR, 72201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
GM was RUDE EMBARRASSING DEMEANING CONTRADICTIVE and CONFUSING!!! Marriott Towanda PA
Melody in Accounting needs to be terminated! If this is Marriott's best we're in trouble: 1. If housekeeping says: "you're staying additional days" your credit card will be charged for any amount without making a verbal commentment to the front desk. This is a racket/scheme! 2. Making fraudulent charges 3. Unprofessional ethics 4. No sense of reality, completely inept! ??I'll make the recommendation to corporate, they should consider auditing this franchise, I'm sure, I'm not the only one this obtuse woman has initiated such... read more
Business response:
Marriott International thanks you for taking the time to provide feedback about your recent disappointing experience. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. We sincerely apologize for any difficulties you experienced. We have the greatest concern and respect for every guest’s experience. As we pride ourselves on our reputation of exceptional service and honest business practices, we never want a guest to leave unhappy. We always su... read more
My airpods were stolen (most likely by the maid, not sure who else would have accessed my room). I filed a case with Marriott only to hear nothing. After hours of phone calls I finally reached a nasty adjuster who told me they will not replace my stolen property because the maid denied theft. No duh! Very angry now that I am out over $200 and even angrier because I am stuck in quarantine using a loudspeaker as I don't have the money to replace these at the moment. Don't stay here if you don't want to get your things stolen. ... read more
Business response:
Marriott International thanks you for taking the time to share your comments. We sincerely apologize for any difficulties experienced during your stay. As we pride ourselves on our reputation of exceptional service and honest business practices, Marriott International would never tolerate theft of any kind. Upon further review, I see you've spoken to Marriott's highest office of escalation, hotel management and their insurance company's claims adjuster. We continue to apologize for any dissatisfaction with the decision hande... read more
Your companies telemarketing company calls me five or six times A DAY. . I have over 50 blocked numbers for your telemarketing service. I’m TRYING TO BE REMOVED FROM YOUR LISTS. When I finally except your offer to speak to someone directly, as soon as I tell them I'd like to figure out how to stop receiving phone calls from your company, they hang up on me. I do not wish to travel outside of the country and I do not wish to stay at a Marriott hotel chain. Well I understand it's probably third-party, you should know that whoe... read more
Re: stay at the Renaissance Phoenix Downtown Hotel. We had trouble checking in under the reservation booked on Marriott.com, so we re-booked while we were in the lobby on Expedia. No refund was given for the 1st reservation even though staff told us they would because we made the SAME reservation - just with different site!! After 20+ calls, 15+ emails and several attempts to try to resolve the issue, we received no calls back and no response from Jacob E, David W, Kim I, and Tracy S - all upper management. We've done a char... read more
Business response:
Marriott International thanks you for taking the time to provide feedback about your recent disappointing experience. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please accept our sincerest apologies for any frustrations you may have experienced. We never want a guest to leave with a negative experience and recommend contacting Marriott Customer Support if you require further assistance mediating with our hotel. Please see the followin... read more
Stayed in the marriot residence inn for three nights checked in went to our room floor wasnt vacuumed in the second bedroom had animal fur in the tub (it's a pet friendly hotel) opened up the sofa bed chip crumbs in the middle of the bed in the master bathroom the comforter had stains on it and there was urine on the toilet seat went to the concierge spoke to him let him know what was going on and showed him the pictures of every incident very understanding didnt switch our room but had it cleaned it forced us to have a earl... read more
I recently stayed at a fairlfied Inn Chicago Midway airport on 02-15-20 and I woke up and felt something crawling on me. when I got up and pulled the sheets back I noticed a small red bug crawling on the sheets. I Called the front desk mgr. Syidell and told her that the bug looked like a bedbug she immediately shut me down saying plenty of people say that and that there is nothing she can do for me. I informed her that I was taking pictures and videos and to send an employee to the room to validate my claim. she said that no... read more
Business response:
Marriott International thanks you for taking the time to provide feedback about your recent disappointing experience. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. We sincerely apologize for any difficulties you experienced. We have the greatest concern and respect for every guest’s experience. Marriott International takes bed bug issues, hotel hygiene and cleanliness very seriously. As a result, Marriott has established very strict stand... read more
My boyfriend and I stayed at the Westin Philadelphia the weekend after Christmas for two nights, and our room was broken into (room 802, next to the elevators). We realized it a couple hours after we returned to our room that day after receiving a notification from my credit card company that my card had been used at a few stores in the area. I hadn't actually taken that credit card out of the hotel room at any point, so we checked through the rest of our stuff and realized that my boyfriend's laptop had also been taken. I a... read more
Business response:
Marriott International thanks you for taking the time to share your comments. We sincerely apologize for any difficulties experienced during your stay. As we pride ourselves on our reputation of exceptional service and honest business practices, be assured Marriott International would never tolerate theft of any kind. I'm glad to learn you spoke to the highest office of escalation within our company and hotel management. We continue to apologize for your dissatisfaction; yet we must reiterate the previous response given. Con... read more
I keep receiving spam phone calls even though I ask to be unsubcribe from their automated phone calls
Business response:
Marriott International thanks you for taking the time to provide feedback about your recent disappointing experience, Please see Marriott International’s Statement on Fraudulent Phone Calls at the following web address - https://news.marriott.com/news/2019/07/31/marriott-internationals-statement-on-fraudulent-phone-calls. Re-posted below: Marriott International has been made aware of a series of fraudulent telephone calls being made in different parts of the world where the caller offers a complimentary stay at a Marriott h... read more
Frequently asked questions about Courtyard Little Rock Downtown
How is Courtyard Little Rock Downtown rated?
Courtyard Little Rock Downtown has a 3.9 star rating with 1,067 reviews.
When is Courtyard Little Rock Downtown open?
Courtyard Little Rock Downtown is open now. It will close at 6:00 p.m.
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