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Courtyard Cleveland Willoughby
- Hotels
- Willoughby, OH
About this business
Location details
35103 Maplegrove Rd, Willoughby, OH, 44094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overall, we had a very nice stay at this location. While not brand new, the facilities were very clean and well maintained. We took advantage of the breakfast three mornings and the food was hot and well presented and prepared. The one major opportunity for improvement was the front desk staff. We were with a large group with over 100 people needing to check out. Instead of greeting the members of our party warmly, collecting their door keycards and asking about other needs, she sat on a chair, legs crossed and body turned a... read more
Great front desk service. Rough location and rough property. Undergoing Reno - so the side doors are unlocked all night. Not great for the ground floor rooms, but not great for the higher rooms either, since the staircases are left open too. Somewhat stinky.
This towel was in the room upon checking in and the rooms are unclean. Receptionist also says your room number out loud which to me, is very unprofessional. Lady, you are supposed to write it on paper.
The staff was very friendly. My room was clean. I enjoyed my stay.
We have stayed at the Courtyard by Marriott 6 times. It's in a wonderful neighborhood. Everything that you want is there when you get off the highway. The staff is absolutely excellent. I have been so kind and so courteous every single time we stay there. There were almost ir. Beautiful we always pick one of the balcony because you can sit out there intake a few minutes to relax. I love the shower and they have shampoo. Air conditioner and body wash all attached straight to the wall. And it's wonderful. I like the rooms a lo... read more
Frequently asked questions about Courtyard Cleveland Willoughby
How is Courtyard Cleveland Willoughby rated?
Courtyard Cleveland Willoughby has a 4.1 star rating with 682 reviews.
When is Courtyard Cleveland Willoughby open?
Courtyard Cleveland Willoughby is closed now. It will open tomorrow at 9:00 a.m.
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