Courtney & Patterson Ford - Service

Steve Shahbazi 

on Google

a week ago

I’ve lost confidence in this service centre after repeated concerning experiences. On my most recent visit, I was told my car had a “severe coolant leak from the water pump” and quoted around $1,500 for urgent repairs. I have never seen any sign of coolant loss, overheating, or leaks in my vehicle, so this diagnosis did not make sense. On a previous service, my car’s stop-start system stopped working immediately afterwards, even though it had been functioning perfectly before. I was then told the issue was due to the battery... read more

Mark Sandiford 

on Google

2 months ago

I had a fault in my Ranger and took it to Courtney Patterson Heidelberg. Alex was straight onto it, got it fixed in a few hours and what I’d been told elsewhere was a major issue ended up being minor. I won’t go anywhere else as long as I’ve a Ford. Absolutely outstanding and I couldn’t be happier. 

Michael 

on Google

2 months ago

I recently had my car serviced here, and the whole process was smooth and hassle-free. The staff were professional, friendly, and kept me well informed throughout. I really appreciate the great service experience – highly recommended! 

Johnny 

on Google

4 months ago

I've owned quite a few Fords over the years and therefore I've been to many Ford dealerships to have my vehicles serviced. Courtney & Patterson I found to be in the top 10% of all the Ford dealerships nation wide for numerous reasons such as, when I call to book in they always accommodate my preferences with dates, they always have a loan car available, friendly service everytime, they always wash my vehicle inside and out and I could give dozens more reasons. I now own a Ford Ranger and wouldn't have it serviced at any othe... read more

Ivan Fisher 

on Google

6 months ago

On time and on price, no dramas