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At Courtesy Plumbing and Heating Services we believe honesty, integrity and customer service come above all else. We set ourselves apart in the Service industry by providing A+ customer service while performing service with the skill set and tools needed to be as efficient and cost effective as possible. We do a wide variety of work ranging from Heating and Air Conditioning service and installations, Water heater repairs and replacements, Boiler service and installation, All plumbing repairs, New construction/remodel plumbin... read more
1410 Park St F, Castle Rock, CO, 80109, United States
Get directionsWe had a slight scare when we smelled a bit of a gas odor coming from our furnace room. Affordable was able to get a technician out same day. Their technician, Steve, was an absolute gem. He was very personable and informative. He took interests in our concerns and was easy to talk to. We didn't realize this company was from Colorado Springs and we are in Castle Rock. They were more than willing to make the drive and we are glad they did. This company brought peace of mind and the price was worth the experience.
I would be weary of this group. Their sister company, Courtesy Plumbing, gave me a quote in March which was to compete with a NyTech quote. They quoted me their baseline model and compared it to NyTech’s best, most efficient model and took a down payment of $100. I wanted to get a quote comparable to NyTech’s base model, but they couldn’t match that price or their previous company’s quote in March. I asked for my down payment back and their paperwork indicated a 7 day max. It’s been two weeks with nothing, I called, and now ... read more
Excellent customer service. Even when things don't always go as planned, they communicate and follow through. Thank you for all your help!
Water leak from corroded pipe turned into total house pipe replacement. I was told the HUGE price was for pipe replacement and drywall repair. What they didn't tell me was that all the tile that they had to remove from the showers was NOT covered. Fighting with insurance months later to get it fixed. Expensive job, (which they were very fast in me signing contract), turned into more hidden repairs that I was forced to pay out of pocket. Horrible communication, borderline fraudulent.
Courtesy Plumbing & Heating has a 4.6 star rating with 418 reviews.
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