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Counseling and Psychological Services
- Counseling & Mental Health
- Chapel Hill, NC
About this business
Location details
7470, 320 Emergency Room Dr, 320 Emergency Room Dr, Chapel Hill, NC, 27599, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I asked about speaking with a one-on-one therapist, all they did was refer me out to therapists in the area which are not affiliated with or covered by the school. So I reached out to several of their therapy groups, as well as their wellness counselors and never heard back from them. If you need some mental help, CAPS probably isn’t going to provide it.
They claim to care about student’s well-being and mental health but today there is an unexpected thunderstorm and severe weather warning due to which I could not make my appointment and they still wanna charge me a cancellation fee. They said it’s because I called too late (literally a couple of minutes late) but it was because I had been too taken aback by the rain and was trying to figure out how to go about it since I’m wearing a dress and flats, have a bag that wasn’t zipping properly and only a mini umbrella that most l... read more
If I could give no stars I would. Experiences like the one I had are the reason people don't pursue help with their mental health. They wasted my time and allowed me to sit there crying without checking on me or even offering me a tissue. The 2 women in the room just continued to stare at me and type on the laptop before agreeing I wasted my time coming in there since they couldn't do anything to help me. This office is the biggest joke for "mental health services" I have ever seen. A well-known, large school like UNC should... read more
My first experience with CAPS was great—every experience since then has been just as others describe. The way their services/funding is structured, students only have access while taking classes. So while students are the most busy and least available is when we also get to make time for our “mental health” using what little CAPS has to offer—which usually just consists of pushing you away to outside therapists. I found this out the hard way when I tried to go in over the summer and could not. I had to pay $100 just to get a... read more
Frequently asked questions about Counseling and Psychological Services
How is Counseling and Psychological Services rated?
Counseling and Psychological Services has a 2 star rating with 37 reviews.
When is Counseling and Psychological Services open?
Counseling and Psychological Services is closed now. It will open at 8:00 a.m.
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