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33 W Jefferson Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 1:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I had my engagement ring resized here previously, and more recently I had my setting fixed for my main stone. The work to repair was fine, but when I dropped off my ring and picked it up I was treated pretty coldly by the staff. No warm greeting, no small talk, no thank you for choosing us. I even asked questions about other jewelry in the store and was looking around and no one asked if the could help me or showed any indication they wanted to help me look at inventory. I guess staff expect sales to be made for them. Likely... read more
Honestly at face value I had high hopes to buy a wedding ring here. But with only a few thousand dollars to spend the experience felt more like buying a hamburger than an investment. Chose to go a different route.
Jennifer Fowlkes was amazing to work with!! I inquired about getting a watch band changed. Jennifer was so approachable and happy to take care of me right away. I had a great conversation with her while she taught me how to change the bands, moving forward. Great customer service!! Jennifer was FUN to work with and get to know- I would highly recommend her for any jewelry needs. Thank you Jennifer!!! Pam
My fiance and I purchased our rings from Marino, and we could not be happier with the service, attention to detail and what we needed.
Ralph delivered exceptional service. It is a true pleasure to engage with a genuine expert.
Costello Jewelry Company has a 4.8 star rating with 347 reviews.
Costello Jewelry Company is open now. It will close at 1:00 p.m.
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