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Costco Tire Service Center
- Tires
- Thousand Oaks, CA
About this business
Location details
5700 Lindero Canyon Rd, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Cannot get tire service almost every time. Either tires not stocked or not available at all or staff finding all kinds of excuses not to do the work needed. Complaining does nothing. Managers are changed but nothing gets better. They do not even bother to staff the front desk. You just wait and wait and then service refusal.
We came in the last minute hoping they will be able to help us with a flat tire and they took us in right away and help us out! Jordan was so friendly and Luis was so fast! I wish I know the name of one of the Costco workers that was passing by and went to ask the guys at the tire shop if they can help us out. Thank you so much!
This place has the absolute WORST service I have ever had at any place I’ve ever been. First off, I’ve had to bring my car back THREE TIMES because they either will not or cannot fix the two BRAND NEW tires I’ve purchased. Each time, there’s been a massive wait despite having an appointment. The third time, however, I arrived 20 minutes late (my fault, but I did call to explain). After checking me in and taking my keys, I went into Costco to purchase things for Thanksgiving. I was inside for an hour and a half. When I went b... read more
Mostly nice workers, but understaffed and inefficient and very eager to upsell.. A normal nail puncture in the tread and they said it could not be repaired and that I needed to buy a new tire. They insisted that I drove on the flat tire, which I did not. I’ve been 4 wheeling since the 1970’s and I know how to take care of tires. They had already taken off the tire and refused to put it back on. Arguing with them proved pointless. So, it took two trips, two days and me waiting around for five hours. Forget about the warranty,... read more
Frequently asked questions about Costco Tire Service Center
How is Costco Tire Service Center rated?
Costco Tire Service Center has a 3.5 star rating with 39 reviews.
When is Costco Tire Service Center open?
Costco Tire Service Center is closed now. It will open at 9:30 a.m.
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