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Costco Optical

2.9

About this business

Location details

5700 Lindero Canyon Rd, Thousand Oaks, CA, 91362, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:30 p.m.
Tue10:00 a.m. to 8:30 p.m.
Wed10:00 a.m. to 8:30 p.m.
Thu10:00 a.m. to 8:30 p.m.
Fri10:00 a.m. to 8:30 p.m.
Sat9:30 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
2.923 reviews
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Kathleen Mendoza's profile image
Kathleen Mendoza 
on Google
a week ago

I stopped by to ask if they could fix my sunglasses, and Lynn was incredibly helpful and kind. She patiently went through all the boxes to find the right size for both sides of the frame. I really admire her patience and attention to detail. She didn’t rush and made sure everything fit perfectly. Great customer service! 

Brandon Bairian's profile image
Brandon Bairian 
on Google
4 months ago

Lemme just say ya'll ,shert n swet, that Costco is fantastic place to buy a pallet of american cheese slicees but get your yer gd spectacles elsewere. Ain't no werehouse gonna prescribe me my persols and dolce and bandanas. This review is not for the Dr but the counter slingin shades. * Dr doesn't answer phone , goes to service . Called 4 times on various occasions. Go elsewhere 

Silvano's profile image
Silvano 
on Google
a year ago

Great spot with wide selection. Some premium brands like Ray-Bans are available. It can get busy depending on the time of day you visit. They accept most major insurance. You DO NEED a Costco membership to access the optical department. 

Romero's profile image
Romero 
on Google
a year ago

On Tuesday, June 25th, my glasses fell apart at the hinges for the first time, and I did not know what to do. Fortunately, I remembered that I had a Costco membership, so I drove to the closest one. I am glad I met Fernando, who was working at the time. If anyone needs help with their glasses, just ask for Fernando; he will help you with your glasses or sunglasses. 

Jeffrey Stevenson's profile image
Jeffrey Stevenson 
on Google
a year ago

Absolutely terrible, worst customer service, bad attitudes from employees and they didn't advise me about my benefits. Would not recommend at all, not even 1 star. 

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Frequently asked questions about Costco Optical

How is Costco Optical rated?

Costco Optical has a 2.9 star rating with 23 reviews. 

When is Costco Optical open?

Costco Optical is open now. It will close at 6:00 p.m.  

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